Brinyya Analytics offers a refund policy for certain products and services purchased directly from our website. To be eligible for a refund, you must request a refund within 3 days of your purchase date and provide a valid reason for the refund request.
Refunds may be issued for the following reasons: dissatisfaction with our products or services, technical issues that prevent you from using our products or services, or accidental duplicate purchases. Refunds will not be issued for reasons such as change of mind or failure to read product descriptions or terms of service.
Please note that refunds are subject to approval by Brinyya Analytics, and we reserve the right to deny refund requests that do not meet our refund eligibility criteria.
To request a refund, please contact our customer support team with your refund request and order details. Your refund request will be reviewed by our team, and you will be notified of the approval or rejection of your refund.
If your refund request is approved, the refund will be processed to the original method of payment within 3 days. Please note that it may take additional time for the refund to appear in your account, depending on your bank or payment provider.
If your refund request is denied, we will provide you with a reason for the denial and any additional steps you can take to resolve the issue. Please feel free to contact us if you have any questions or concerns about your refund request.
Subscription fees for Brinyya Analytics services are non-refundable, except in cases where there are technical issues that prevent you from accessing or using our services, or if we fail to provide the services as described in our terms of service.
If you wish to cancel your subscription and request a refund for unused portions of your subscription term, please contact our customer support team with your refund request. Refunds for unused portions of subscription terms will be prorated based on the remaining time left in your subscription period.
Please note that refunds for subscription fees are subject to approval by Brinyya Analytics and are issued at our discretion.
While we strive to accommodate refund requests whenever possible, there are certain circumstances where refunds may not be granted. These exceptions include:
If you believe your refund request falls within one of these exceptions, please contact our customer support team for further assistance.
If you initiate a chargeback or dispute with your bank or payment provider for a transaction made with Brinyya Analytics, your account may be temporarily suspended or terminated pending resolution of the chargeback or dispute.
We encourage you to contact our customer support team to resolve any issues or concerns you may have before initiating a chargeback or dispute. We are committed to working with you to find a satisfactory resolution to any billing-related issues.
Please note that chargebacks and disputes can result in additional fees and penalties imposed by our payment processors, which may be passed on to you.
Brinyya Analytics reserves the right to update or modify this refund policy at any time without prior notice. Any changes to this refund policy will be effective immediately upon posting on our website.
It is your responsibility to review this refund policy periodically to stay informed about our refund practices. Your continued use of our website and services after any changes to this refund policy constitutes acceptance of those changes.
If you have any questions or concerns about this refund policy, please contact our customer support team for assistance.
If you have any questions or concerns about our refund policy, please contact us at:
Email: support@brinyya.com