Brynnam

Confidentiality

Information We Collect

At Brynnam, we value your privacy and are committed to protecting your personal information. To provide our email marketing services, we collect various types of information from you. This includes personal information such as your name, email address, postal address, phone number, and payment information. We also collect information about how you use our services, including but not limited to your IP address, browser type, operating system, referral URLs, and information about your interactions with our emails and website. Additionally, we may collect information from third-party sources, such as social media platforms, public databases, and our business partners. This information helps us to better understand your preferences, improve our services, and deliver a more personalized experience.

We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. Cookies are small text files that are stored on your device when you visit our website. They help us to remember your preferences, understand how you interact with our website, and improve your overall experience. We may also use web beacons, which are small graphic images embedded in emails or web pages, to track your interactions with our content. This information allows us to measure the effectiveness of our marketing campaigns and optimize our communication strategies.

When you sign up for our services, we may also collect information about your contacts, such as their names and email addresses. This information is used to send emails on your behalf and to provide you with analytics and reporting about your email campaigns. We take great care to ensure that the contact information you provide is used solely for the purposes of delivering our services and is not shared with unauthorized third parties. You are responsible for ensuring that you have obtained the necessary consent from your contacts before providing their information to us.

In addition to the information we collect directly from you, we may also receive information about you from third-party service providers. These providers may include payment processors, advertising networks, and analytics companies. This information helps us to verify your identity, process payments, and understand how you interact with our services. We may combine this information with the data we collect directly from you to enhance our understanding of your needs and preferences.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our email marketing services. This includes using your information to create and manage your account, process transactions, send you service-related communications, and provide customer support. We may also use your information to personalize your experience, such as by tailoring the content and recommendations you see on our website and in our emails. Additionally, we use your information to monitor and analyze usage patterns, detect and prevent fraud, and comply with legal obligations.

Your information is also used to improve the effectiveness of our marketing campaigns. We may use the data we collect to segment our audience, create targeted email campaigns, and analyze the performance of our marketing efforts. This helps us to deliver more relevant content to you and to measure the impact of our communications. For example, we may use information about your interactions with our emails to determine which types of content are most engaging and to optimize our email designs accordingly.

We may also use your information for research and development purposes. This includes using aggregated and anonymized data to gain insights into how our services are used and to identify areas for improvement. By understanding the needs and preferences of our users, we can develop new features and functionalities that enhance the overall user experience. Additionally, we may use your information to conduct surveys and gather feedback to further improve our services.

In some cases, we may use your information for legal and compliance purposes. This includes using your data to comply with applicable laws and regulations, to respond to legal requests, and to protect the rights and safety of our users, our company, and others. For example, we may use your information to verify your identity, to investigate and prevent fraudulent activities, and to enforce our terms of service. We take our legal obligations seriously and are committed to protecting your privacy while complying with regulatory requirements.

Sharing Your Information

We take your privacy seriously and do not sell your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in delivering our services. These providers include payment processors, email delivery services, customer support platforms, and analytics companies. We require these providers to adhere to strict confidentiality and data protection standards and to use your information solely for the purposes of providing the services we have contracted them to perform.

We may also share your information with our affiliates and subsidiaries to facilitate our business operations and to provide you with a seamless experience across our services. This may include sharing information for administrative purposes, such as billing and account management, as well as for marketing and advertising purposes. Our affiliates and subsidiaries are required to comply with the same privacy and data protection standards that we uphold.

In certain circumstances, we may be required to disclose your information to comply with legal obligations, such as responding to a subpoena, court order, or other legal process. We may also disclose your information to law enforcement or regulatory authorities if we believe it is necessary to prevent harm or to protect the rights, property, or safety of our users, our company, or others. We will take reasonable steps to notify you of any such disclosures, to the extent permitted by law.

Additionally, in the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you of any such transfer and provide you with an opportunity to opt-out if you do not wish to have your information transferred to the new entity. We will ensure that any acquiring entity is bound by privacy and data protection standards that are at least as stringent as those set forth in this Privacy Policy.

Security of Your Information

We take the security of your personal information seriously and implement a variety of technical and organizational measures to protect your data from unauthorized access, use, or disclosure. These measures include encryption, access controls, and secure server environments. We regularly review our security practices to ensure that your information is safeguarded against potential threats. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

We restrict access to your personal information to employees, contractors, and service providers who need to know the information in order to perform their job functions. All personnel with access to your information are required to adhere to strict confidentiality and data protection standards. We also conduct regular training and awareness programs to ensure that our team members are knowledgeable about data privacy and security best practices.

In the event of a data breach that compromises your personal information, we will promptly notify you and take appropriate measures to mitigate the impact of the breach. This may include providing you with information on steps you can take to protect yourself, such as changing passwords or monitoring your accounts for suspicious activity. We will also report the breach to relevant regulatory authorities as required by law.

To further protect your information, we encourage you to use strong, unique passwords for your accounts and to update them regularly. Be cautious when sharing your personal information online and avoid clicking on links or downloading attachments from unknown or suspicious sources. If you have any concerns about the security of your information, please contact us at support@brynnam.com.

Your Rights and Choices

You have certain rights and choices regarding the collection, use, and sharing of your personal information. These rights may vary depending on your location and applicable laws. You have the right to access and update your personal information, request the deletion of your information, and restrict or object to the processing of your data. To exercise these rights, please contact us at support@brynnam.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

You can also manage your communication preferences by updating your account settings or clicking on the unsubscribe link in our emails. If you choose to opt-out of receiving marketing communications from us, we may still send you service-related communications, such as account notifications and transactional emails. Please note that it may take some time for your preferences to be fully reflected in our systems, and you may continue to receive communications from us during this period.

We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, but doing so may affect the functionality of our website and your ability to use certain features. For more information about how we use cookies and how you can manage your preferences, please refer to our Cookie Policy.

If you have any questions or concerns about your rights and choices regarding your personal information, please contact us at support@brynnam.com. We are committed to protecting your privacy and will work with you to address any concerns you may have. We also encourage you to review our Privacy Policy regularly to stay informed about our data practices and any updates to our policies.

International Data Transfers

As a global company, Brynnam may transfer your personal information to countries outside of your home country, including to countries that may not have the same data protection laws as your jurisdiction. When we transfer your information internationally, we take steps to ensure that your data is protected in accordance with this Privacy Policy and applicable laws. This includes implementing appropriate safeguards, such as standard contractual clauses approved by relevant regulatory authorities.

By using our services and providing us with your personal information, you consent to the transfer of your information to countries outside of your home country. If you do not want your information to be transferred internationally, please contact us at support@brynnam.com. We will work with you to find a solution that meets your needs while ensuring compliance with applicable data protection laws.

In the event of a transfer of your information to a third party in a country that does not provide an adequate level of data protection, we will ensure that appropriate safeguards are in place to protect your information. This may include entering into data transfer agreements that incorporate standard contractual clauses or other mechanisms recognized by relevant regulatory authorities.

We regularly review our data transfer practices to ensure that your information is protected in accordance with this Privacy Policy and applicable laws. If you have any questions or concerns about international data transfers, please contact us at support@brynnam.com. We are committed to protecting your privacy and will work with you to address any concerns you may have.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining your information for the duration of your account with us and for a reasonable period thereafter to comply with our legal obligations, resolve disputes, and enforce our agreements. We take reasonable steps to ensure that your information is accurate, complete, and up-to-date during the retention period.

When determining the appropriate retention period for your information, we consider the nature and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your information, and applicable legal requirements. In some cases, we may anonymize your personal information so that it can no longer be associated with you, in which case we may retain and use such information indefinitely without further notice to you.

At the end of the retention period, we will securely delete or anonymize your personal information in accordance with our data retention and deletion policies. If you request the deletion of your information, we will take reasonable steps to comply with your request in a timely manner, subject to our legal obligations. Please note that we may retain certain information if necessary to comply with legal requirements, prevent fraud, or resolve disputes.

If you have any questions about our data retention practices, please contact us at support@brynnam.com. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly throughout its lifecycle. We regularly review and update our data retention policies to reflect changes in legal requirements and best practices in data protection.

Children's Privacy

Our services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under the age of 13 without verification of parental consent, we will take steps to delete that information as soon as possible. If you believe that we may have collected information from a child under 13, please contact us immediately at support@brynnam.com.

We encourage parents and guardians to monitor their children's online activities and to help enforce our Privacy Policy by instructing their children never to provide personal information on our website or through our services without parental consent. If you are a parent or guardian and discover that your child has provided us with personal information without your consent, please contact us so that we can delete such information from our records.

In the case of users in the European Union, we comply with the provisions of the General Data Protection Regulation (GDPR) regarding the collection and processing of personal information from children. This includes obtaining verifiable parental consent when required and implementing appropriate safeguards to protect children's privacy. If you have any questions about our practices concerning children's privacy, please contact us at support@brynnam.com.

We are committed to protecting the privacy of all our users, including children. If we update our practices concerning children's privacy, we will update this Privacy Policy accordingly and take any additional steps necessary to comply with applicable laws. We encourage you to review our Privacy Policy regularly to stay informed about our data practices and any changes that may affect you or your family.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. When we make changes to this Privacy Policy, we will notify you by posting the updated policy on our website and updating the effective date at the top of the policy. In some cases, we may also notify you of changes through other means, such as by email or through a notice on our homepage.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. Your continued use of our services after the effective date of any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with any changes to this Privacy Policy, you should discontinue using our services and contact us to request the deletion of your account and personal information.

If we make significant changes to this Privacy Policy that affect your rights or the way we use your personal information, we will provide you with additional notice and obtain your consent if required by law. This may include providing you with a summary of the key changes and their potential impact on you. We are committed to transparency and will take steps to ensure that you understand how changes to this Privacy Policy may affect you.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@brynnam.com. We value your privacy and are committed to addressing any concerns you may have. Your feedback helps us to improve our policies and practices to better protect your personal information.