User Privacy
Last Updated: June, 2024
Fgarin is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMTP service. Please read this policy carefully to understand our practices regarding your personal information. By using our service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
- Personal Information: When you create an account, we may collect personal information such as your name, email address, phone number, and payment information. This information is used to manage your account, process transactions, and provide customer support.
- Usage Data: We automatically collect information about your interaction with our service, including your IP address, browser type, access times, pages viewed, and the referring URL. This data helps us understand how our service is used and improve its functionality.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
How We Use Your Information
- To Provide and Maintain Our Service: We use your information to operate and maintain our service, including processing transactions and managing your account.
- To Improve Our Service: We analyze usage data to improve the functionality and user experience of our service.
- To Communicate With You: We use your contact information to send you updates, newsletters, marketing materials, and other information that may be of interest to you. You can opt out of receiving these communications at any time by following the unsubscribe link or instructions provided in any email we send.
- For Customer Support: We use your information to respond to your inquiries, resolve issues, and provide customer support.
- To Enforce Our Terms and Conditions: We may use your information to enforce our Terms and Conditions, including investigating potential violations.
Sharing Your Information
- With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
- For Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
- To Comply with Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- To Protect Our Rights: We may disclose your information if we believe it is necessary to investigate, prevent, or take action regarding potential violations of our Terms and Conditions, suspected fraud, situations involving potential threats to the safety of any person, or illegal activities.
Security of Your Information
We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Retention of Your Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When your personal information is no longer necessary for these purposes, we will securely delete or anonymize it.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You have the right to request copies of your personal information.
- Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Erasure: You have the right to request that we erase your personal information, under certain conditions.
- Restriction of Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
- Objection to Processing: You have the right to object to our processing of your personal information, under certain conditions.
- Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at support@fgarin.com.
International Data Transfers
Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside of the jurisdiction in which our data storage occurs and choose to provide information to us, please note that we transfer the data, including personal information, to that jurisdiction and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Children's Privacy
Our service is not intended for use by anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@fgarin.com. Our dedicated support team is available to assist you with any inquiries or issues you may have regarding your privacy and the use of your information. We strive to respond to all queries within 24 hours. Your privacy is important to us, and we are committed to protecting your personal information and providing the best possible customer experience. Thank you for trusting Fgarin with your email delivery needs.