Fulfillment
At Jarekk, we strive to provide you with the best possible experience and stand behind the quality of our products and services. If you are not completely satisfied with your purchase, you may be eligible for a refund under certain conditions. Refund eligibility varies depending on the type of product or service you have purchased and the specific terms outlined in our refund policy. We encourage you to review the terms and conditions applicable to your purchase to determine if you qualify for a refund.
Generally, refunds are granted in cases where there is a defect or issue with the product that cannot be resolved by our support team. This may include situations where the product is damaged, faulty, or not as described. We may also offer refunds for canceled orders, duplicate purchases, or other legitimate reasons at our discretion. However, refunds are not guaranteed and are subject to review on a case-by-case basis. We reserve the right to refuse refunds for any reason, including but not limited to abuse of our refund policy, fraudulent activity, or violation of our terms of service.
To request a refund, you must submit a refund request through our designated channels, such as our customer support portal or email. Please provide detailed information about your purchase, including the order number, date of purchase, and reason for the refund request. Our support team will review your request and may require additional information or documentation to process your refund. Once your request is received, we will assess your eligibility for a refund and notify you of the outcome within a reasonable timeframe. If your refund request is approved, we will initiate the refund process according to the original method of payment.
The refund process typically begins once your refund request has been approved by our support team. If you are eligible for a refund, we will process the refund within a reasonable timeframe and according to the original method of payment. Refunds are usually issued to the same payment method used for the original purchase, such as a credit card, debit card, or PayPal account. In some cases, we may offer refunds in the form of store credit or vouchers, depending on the nature of the transaction and our refund policy.
Please note that the time it takes for the refund to appear in your account may vary depending on the payment method and financial institution. Credit card refunds may take several business days to process and reflect in your account, while PayPal refunds are typically processed immediately but may take additional time to appear in your PayPal balance. If you have not received your refund within a reasonable timeframe, please contact our support team for assistance, and we will investigate the issue promptly.
Once your refund has been processed, you will receive a confirmation email or notification confirming the refund amount and the method of payment. If you have any questions or concerns about the refund process, please do not hesitate to contact our support team for assistance. We are here to help you throughout the refund process and ensure that you have a positive experience with our services. Your satisfaction is our top priority, and we appreciate your patience and understanding as we work to resolve your refund request.
If you have any questions or concerns about our refund policy, or if you would like to request a refund, please contact our customer support team for assistance. Our dedicated support staff is available to help you with any refund-related inquiries and to ensure that your concerns are addressed promptly and professionally. You can reach us through our customer support portal, email, or live chat, depending on your preference and the nature of your inquiry.
When contacting us regarding a refund, please provide as much information as possible about your purchase, including the order number, date of purchase, and reason for the refund request. This will help us expedite the refund process and ensure that your request is handled efficiently. Our goal is to provide you with a seamless and hassle-free experience, and we are committed to resolving any refund issues in a timely manner.
We value your feedback and are constantly looking for ways to improve our products and services. If you have any suggestions for how we can enhance our refund policy or if you encounter any difficulties during the refund process, please let us know. Your input is important to us, and we appreciate the opportunity to address any concerns you may have. Thank you for choosing Jarekk, and for trusting us with your business. We are committed to providing you with the highest level of customer satisfaction and support.
In addition to refunds, we may offer exchanges for certain products or services, subject to availability and our exchange policy. Exchanges may be granted in cases where there is a defect or issue with the product, and you prefer to exchange it for a replacement rather than receive a refund. To request an exchange, please contact our customer support team within the specified timeframe and provide detailed information about the product and the reason for the exchange request. We will review your request and provide instructions on how to proceed with the exchange process.
Please note that exchanges are subject to product availability and may not always be possible. If the product you wish to exchange is out of stock or discontinued, we may offer alternative options or provide a refund instead. Exchanged products must be returned in their original condition, unused, and with all original packaging and tags intact. Any items that show signs of wear or damage may not be eligible for exchange. We reserve the right to refuse exchanges for any reason, including but not limited to abuse of our exchange policy or violation of our terms of service.
If your exchange request is approved, we will provide you with instructions on how to return the original product and receive the replacement. You may be responsible for covering the shipping costs associated with returning the item, unless the exchange is due to our error or a defective product. Once we receive the returned item and verify its condition, we will process the exchange and ship the replacement product to you within a reasonable timeframe. We are committed to ensuring that you are satisfied with your purchase and will work diligently to facilitate the exchange process.
Our refund policy may include certain exceptions or limitations depending on the type of product or service you have purchased. These exceptions are outlined in our terms and conditions and may vary depending on the specific circumstances of your purchase. Common exceptions to our refund policy include digital products, custom-made or personalized items, and services that have already been rendered. Additionally, refunds may not be available for products that have been used or modified in any way.
We reserve the right to determine eligibility for refunds and to make exceptions to our refund policy at our sole discretion. If you believe that you qualify for an exception to our refund policy, please contact our customer support team for assistance. We will review your request and provide guidance on how to proceed based on the specific circumstances of your purchase. While we strive to accommodate our customers to the best of our ability, please understand that exceptions to our refund policy are granted on a case-by-case basis and are subject to review.
It is important to review our terms and conditions carefully before making a purchase to understand any exceptions or limitations that may apply to refunds. By proceeding with a purchase, you acknowledge and agree to abide by our refund policy and any applicable terms and conditions. If you have any questions or concerns about our refund policy or if you require clarification on any exceptions, please do not hesitate to contact us. Our support team is here to assist you and ensure that you have a clear understanding of our policies.
This refund policy shall be governed by and construed in accordance with the laws, without regard to its conflict of law provisions. Any disputes arising out of or relating to this refund policy shall be resolved exclusively through arbitration in accordance with the rules. The arbitration shall take place. The prevailing party in any arbitration or legal proceeding arising out of this refund policy shall be entitled to recover its reasonable attorney's fees and costs.
By using our products or services, you consent to the exclusive jurisdiction and venue of the courts located for any disputes arising out of or relating to this refund policy. You agree to waive any objection to such jurisdiction or venue and to submit to the personal jurisdiction of such courts. Any claim under this refund policy must be brought within one (1) year after the cause of action arises, or such claim shall be barred.
If any provision of this refund policy is found to be unlawful, void, or unenforceable, such provision shall be deemed severable from the remainder of this policy, which shall remain in full force and effect. This refund policy constitutes the entire agreement between you and Jarekk regarding the subject matter herein and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and us with respect to such subject matter.
In no event shall Jarekk, its directors, officers, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with your use of our products or services, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if we have been informed of the possibility of such damages.
Our total liability for any claim arising out of or relating to this refund policy or your use of our products or services shall not exceed the amount paid by you for the product or service giving rise to the claim. This limitation of liability is cumulative and not per incident. The limitations of damages set forth above are fundamental elements of the basis of the bargain between you and Jarekk.
Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you. In such jurisdictions, our liability is limited to the maximum extent permitted by law. If you are dissatisfied with any aspect of our products or services or with any provision of this refund policy, your sole and exclusive remedy is to discontinue use of our products and services.
Our failure to enforce any right or provision of this refund policy shall not constitute a waiver of such right or provision. No waiver of any term of this refund policy shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under this refund policy shall not constitute a waiver of such right or provision.
We reserve the right to update or modify this refund policy at any time without prior notice, and any changes will be effective immediately upon posting on our website. It is your responsibility to review this refund policy periodically for changes. Your continued use of our products or services after any such changes constitutes your acceptance of the updated refund policy. If you do not agree with the terms of this refund policy or any updates thereto, you must immediately discontinue use of our products and services.