Privacy Practices

Introduction

Welcome to Kydran SMTP's Privacy Policy. This policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services. We are committed to ensuring the privacy and security of your personal data and aim to be transparent about our practices.

By accessing or using our website and services, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website and services.

This Privacy Policy applies to all visitors, users, and others who access the Kydran SMTP website ("Site") or use our services. Please read this policy carefully to understand our practices regarding your personal information and how we will treat it.

Information We Collect

We collect various types of information from and about users of our website and services. This may include personal information that can identify you, such as your name, email address, and other contact details. We may also collect non-personal information, such as your IP address, browser type, and operating system.

Information is collected directly from you when you provide it to us, such as when you register an account, subscribe to our newsletter, or contact us for support. We may also collect information automatically as you navigate through our website or use our services, using cookies and other tracking technologies.

Additionally, we may receive information about you from third parties, such as social media platforms, when you interact with our content or use their services in connection with ours. We only collect information that is necessary for the purposes outlined in this Privacy Policy and will not use it for any other purposes without your consent.

Use of Information

We use the information we collect to provide, maintain, and improve our website and services, as well as to communicate with you and respond to your inquiries. This includes, but is not limited to, providing technical support, sending newsletters or promotional materials, and analyzing usage trends to enhance user experience.

We may also use your information to personalize your experience on our website, such as by displaying targeted content or advertisements that may be of interest to you. Additionally, we may use aggregated or anonymized data for statistical or research purposes, which does not identify you personally.

We will not sell, rent, or lease your personal information to third parties without your consent, except as described in this Privacy Policy or as required by law. Your information may be disclosed to trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that they agree to keep your information confidential.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you no longer wish to use our services or have your information retained by us, you may request the deletion of your account and associated data. However, please note that we may retain certain information as required by law or for legitimate business purposes, such as preventing fraud or ensuring the security of our systems.

Upon termination of your account or upon your request, we will take reasonable steps to delete or anonymize your personal information within a reasonable period of time, unless we are required to retain it for legal or regulatory reasons. Please contact us at support@kydran.com to request the deletion of your account and associated data.

Information Security

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, use, alteration, or disclosure. We regularly review our security procedures to ensure that your information is safeguarded against potential risks.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You acknowledge and agree that the security of your information is ultimately your own responsibility.

If you have reason to believe that your interaction with us is no longer secure, or if you suspect unauthorized access to your account, please notify us immediately at support@kydran.com. We will investigate the issue and take appropriate action to address any security concerns.

Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are under 13 years of age, please do not use or access our website or services at any time or in any manner.

If we become aware that we have collected personal information from children under the age of 13 without parental consent, we will take steps to delete that information from our servers. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at support@kydran.com.

We encourage parents and guardians to take an active role in their children's online activities and to talk to them about privacy and security concerns. For more information about protecting children's privacy online, you may visit the Federal Trade Commission's website.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

We strongly advise you to read the privacy policies and terms and conditions of any third-party websites or services that you visit or use.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your continued use of our website and services after any changes to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the updated Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

Contact Us

If you have any questions or concerns about our Privacy Policy, please don't hesitate to reach out to us. Our customer support team is here to assist you and address any inquiries you may have. You can contact us via email at support@kydran.com, and we'll do our best to respond to your message promptly.

Additionally, if you prefer to contact us by mail, you can reach us.

We value your feedback and strive to provide excellent customer service. Whether you have questions about our privacy practices, need assistance with our services, or have suggestions for improvement, we're here to listen. Your satisfaction is important to us, and we appreciate your trust in Kydran SMTP.

Effective Date

This Privacy Policy is effective and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of our website and services after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.