At Myrwan, we are committed to your satisfaction. If you are not completely satisfied with your purchase of our email marketing services, we offer a satisfaction guarantee. You may request a refund within 12 days of your initial purchase if you are not fully satisfied with our services.
To request a refund under our satisfaction guarantee, simply contact our customer support team at support@myrwan.com with your account details and the reason for your dissatisfaction. We will review your request and process your refund promptly, no questions asked.
Our satisfaction guarantee applies to all subscription plans and packages, allowing you to try our services risk-free. We believe in the quality of our products and strive to ensure that every customer has a positive experience with Myrwan.
If you experience technical issues that prevent you from using our email marketing services effectively, you may be eligible for a refund. Technical issues may include but are not limited to problems with account access, email deliverability, or system errors that impact your ability to send campaigns.
To request a refund due to technical issues, please contact our technical support team at support@myrwan.com with details of the issue you encountered and any relevant information or screenshots. We will investigate the issue and determine whether a refund is appropriate based on our refund policy.
Please note that refunds for technical issues are granted at our discretion and may be subject to verification of the reported issue. We may offer alternative solutions or assistance to resolve technical issues before issuing a refund.
If you believe that you have been incorrectly billed for our email marketing services, please contact our billing department at support@myrwan.com to report the billing error. We will review your account and billing history to determine whether an error occurred and take appropriate action to correct the billing discrepancy.
If we confirm that a billing error has occurred, we will issue a refund for the overcharged amount as soon as possible. Refunds for billing errors will be processed using the original payment method used for the purchase or subscription renewal.
We apologize for any inconvenience caused by billing errors and are committed to ensuring the accuracy and integrity of our billing processes. If you have any questions or concerns about your billing statement, please don't hesitate to contact us.
In the event that we discontinue or sunset any of our email marketing services, you may be eligible for a prorated refund of any prepaid fees for the affected services. We will notify you in advance of any service discontinuation and provide information on how to request a refund.
To request a refund due to service discontinuation, please contact our customer support team at support@myrwan.com with your account details and the services affected by the discontinuation. We will process your refund in accordance with our refund policy and applicable laws and regulations.
We strive to minimize disruptions to our services and will work with affected customers to ensure a smooth transition in the event of service discontinuation. Your satisfaction and confidence in Myrwan are our top priorities.
If you are not satisfied with the results of your email marketing campaigns using our services, you may request a refund within 12 days of the campaign's launch date. Refunds for unsatisfactory results are granted at our discretion and may be subject to verification of campaign performance metrics.
To request a refund for unsatisfactory results, please contact our customer support team at support@myrwan.com with details of your campaign objectives, performance metrics, and the specific results that did not meet your expectations. We will review your campaign data and determine whether a refund is warranted based on our refund policy.
Our goal is to help you achieve success with your email marketing efforts, and we are committed to providing assistance and support to address any issues or concerns you may have. Your feedback is valuable to us as we strive to continually improve our services.
We reserve the right to modify, revise, or update our refund policy at any time without prior notice. Any changes to our refund policy will be effective immediately upon posting on this page. It is your responsibility to review our refund policy periodically for updates or changes.
If you have any questions or concerns about our refund policy or any other aspect of our services, please contact our customer support team for assistance. We are here to help and ensure that you have a positive experience with Myrwan.
By continuing to use our email marketing services after any changes to our refund policy, you agree to be bound by the revised terms and conditions. If you do not agree with any changes to our refund policy, you may discontinue your use of our services and request account closure.
If you encounter compliance issues related to our email marketing services, such as concerns about regulatory compliance or violations of our acceptable use policy, please contact our compliance team at support@myrwan.com to report the issue. We take compliance matters seriously and will investigate all reported issues promptly.
If we determine that a compliance issue has occurred and that you are entitled to a refund as a result, we will process your refund in accordance with our refund policy and applicable laws and regulations. Refunds for compliance issues are granted at our discretion and may be subject to verification of the reported issue.
We appreciate your cooperation in helping us maintain a safe and compliant environment for all users of our email marketing services. Your feedback and reports of compliance issues are essential to our ongoing efforts to uphold industry standards and best practices.
In the unlikely event that your account experiences a security breach or unauthorized access, please contact our security team at support@myrwan.com immediately to report the incident. We take security breaches seriously and will investigate all reported incidents promptly.
If we confirm that a security breach has occurred and that you have suffered financial harm or loss as a result, you may be eligible for a refund of any unauthorized charges or fees incurred. Refunds for security breaches are granted at our discretion and may be subject to verification of the reported incident.
We are committed to maintaining the security and integrity of our platform and protecting the confidentiality of our users' information. Your cooperation in reporting security breaches is crucial to our efforts to prevent and