Opheklix offers refunds for eligible purchases in accordance with this Refund Policy. To be eligible for a refund, you must meet the following criteria:
Refund eligibility may vary depending on the type of product or service purchased, so please review the specific terms and conditions applicable to your purchase.
The refund period for each product or service is determined by Opheklix and is specified at the time of purchase. Typically, the refund period begins on the date of purchase and ends after a specified number of days.
Requests for refunds must be submitted within the refund period to be considered eligible. Refund requests submitted after the expiration of the refund period will not be processed.
Please note that certain products or services may have different refund periods or may be non-refundable, as indicated in the product or service description.
Opheklix offers two types of refunds: full refunds and partial refunds. The type of refund you receive depends on the circumstances of your request and our discretion.
A full refund is issued for eligible purchases when the refund request is approved and the entire purchase amount is refunded to the original payment method.
A partial refund may be issued for eligible purchases if only a portion of the purchase amount is refunded. The amount of the partial refund is determined by Opheklix based on the specific circumstances of the request.
To request a refund, please contact Opheklix's customer support team at support@opheklix.com. In your refund request, please include the following information:
Our customer support team will review your request and respond to you as soon as possible. Please allow up to 3 for your refund request to be processed.
Once your refund request is approved, we will process the refund to the original payment method used for the purchase. Refunds are typically processed within 3 of approval.
Please note that it may take additional time for the refunded amount to appear in your account, depending on your financial institution's processing times.
If you have any questions or concerns about the status of your refund, please contact our customer support team for assistance.
Certain products or services offered by Opheklix may be non-refundable. These may include but are not limited to:
Non-refundable items will be clearly indicated at the time of purchase, and no refunds will be issued for these items except as required by law.
Opheklix reserves the right to update or modify this Refund Policy at any time, without prior notice. Any changes to this policy will be posted on our website, with the revised effective date indicated at the top of the page.
We encourage you to review this Refund Policy periodically to stay informed about any changes. Your continued use of Opheklix services after any changes to this policy constitutes your acceptance of the revised terms.
If you have any questions or concerns about changes to this Refund Policy, please contact us.
If you believe that a charge on your account was made in error or without your authorization, please contact Opheklix's customer support team immediately to resolve the issue. We will investigate the matter and work with you to address any concerns.
Attempting to dispute or charge back a legitimate charge without first contacting Opheklix may result in the suspension or termination of your account and access to our services. We encourage you to communicate with us directly to resolve any billing issues or disputes.
If you have initiated a chargeback or dispute with your financial institution, please notify us as soon as possible so that we can provide any necessary information or documentation to support our case.
Opheklix may offer promotional discounts or special offers from time to time. Refunds for purchases made during promotional periods will be subject to the terms and conditions of the specific promotion.
If you received a discount or incentive as part of a promotional offer, the refund amount may be adjusted to account for the value of the discount or incentive. Refunds for promotional offers may also be subject to additional restrictions or limitations.
Please review the terms and conditions of any promotional offer carefully before making a purchase to understand the refund eligibility criteria.
If you have any questions, concerns, or inquiries about Opheklix's Refund Policy, please contact us:
Email: support@opheklix.com
We are committed to providing prompt and courteous assistance to address your refund-related inquiries. Our customer support team is available to assist you during regular business hours.
