Introduction

Welcome to Patriix. We are dedicated to protecting your personal data and respecting your privacy as you interact with our chatbot services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and chatbot solutions.

By utilizing our services, you agree to the collection and use of information as described in this policy. If you do not agree with any part of this policy, please discontinue use of our services.

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Last Updated” date at the top of this Privacy Policy.

Information Collection

We collect information about you in several ways. This includes personal data, such as your name, email address, and phone number, which you provide when you register on our site or communicate with our chatbot.

Additionally, we gather data from your interactions with our chatbots, such as chat logs and preferences. This helps us improve our services and tailor the chatbot experience to your needs.

We also automatically collect technical data about your device and usage patterns, including IP address, browser type, and operating system. This data helps us understand how our services are used and improve their functionality.

Use of Information

We use the information we collect to provide, maintain, and enhance our chatbot services. This includes using data to respond to your inquiries, process your requests, and offer customer support.

We also use your information to personalize your interactions with our chatbots, offering responses and recommendations based on your preferences and previous interactions.

Moreover, we utilize the data to analyze usage trends, monitor the effectiveness of our services, and improve the overall user experience. This continuous improvement helps us serve you better.

Information Sharing

We do not sell or trade your personal information to outside parties without your consent. We may share your data with third-party service providers who assist us in operating our website and delivering our chatbot services.

These third parties are required to maintain the confidentiality of your information and use it only for the purposes we specify. We ensure they adhere to strict data protection standards.

We may also disclose your information if required by law, to comply with legal processes, or to protect the rights, property, and safety of Patriix, our users, or others.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and secure storage.

Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your data.

In the event of a data breach, we will promptly notify you and take all necessary steps to mitigate the impact and prevent future occurrences.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and recognize you on subsequent visits.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website and limit access to certain features.

We may also use web beacons, pixel tags, and other tracking technologies to collect information about your interactions with our site and communications. This helps us measure the effectiveness of our services and improve our offerings.

Third-Party Links

Our website may include links to third-party websites that are not operated by us. We have no control over and are not responsible for the content, privacy policies, or practices of these third-party sites.

We encourage you to review the privacy policies of any third-party sites you visit to understand how they collect and use your information.

Inclusion of third-party links on our site does not imply endorsement or affiliation with the linked site. Your interactions with these sites are solely at your own risk.

Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

If we discover that we have inadvertently collected personal information from a child under 13, we will delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.