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Introduction and Acceptance of Terms

Welcome to our Ralphid. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. These terms govern your use of our website and the services we offer. If you do not agree with any part of these terms, you must not use our website. Your continued use of the site constitutes your acceptance of these terms. We reserve the right to modify these terms at any time, and such modifications will be effective immediately upon posting. It is your responsibility to review these terms periodically to stay informed of any changes.

By using our marketing automation services, you affirm that you are at least 16 years old or have reached the age of majority in your jurisdiction. You also acknowledge that you have the legal authority to accept these terms on behalf of yourself or any entity you represent. Our services are designed to help businesses streamline their marketing efforts, and by using our platform, you agree to provide accurate and truthful information about yourself and your business. Failure to comply with these terms may result in termination of your account and access to our services.

Use of Services

Our Ralphid provides a variety of tools and resources to help you optimize your marketing campaigns. These services are offered on a subscription basis and may include features such as email marketing, social media management, and analytics. By subscribing to our services, you agree to pay the applicable fees and adhere to the usage guidelines outlined in these terms. We reserve the right to modify or discontinue any aspect of our services at any time without prior notice. It is your responsibility to ensure that your use of our services complies with all applicable laws and regulations.

You are granted a limited, non-exclusive, non-transferable license to use our services for your personal or business use. This license does not include the right to resell or redistribute our services, or to use our platform for any unlawful or unauthorized purposes. You agree not to engage in any activity that could interfere with or disrupt the functioning of our website or the services we provide. Additionally, you must not attempt to access any parts of our system or services that you are not expressly authorized to use. Unauthorized use of our platform may result in the suspension or termination of your account, and you may be subject to legal action.

User Accounts and Security

To access certain features of our marketing automation services, you may be required to create an account and provide specific information about yourself or your business. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you suspect any unauthorized use of your account, you must notify us immediately.

We implement reasonable security measures to protect your account information; however, we cannot guarantee absolute security. You acknowledge and accept that any information you provide to us is at your own risk. We are not liable for any loss or damage arising from unauthorized access to your account or data. By using our services, you agree to follow best practices for account security, such as using strong passwords and logging out of your account when not in use. Our team is committed to safeguarding your data, but your cooperation is essential in maintaining a secure environment.

Intellectual Property Rights

All content, features, and functionality available on our Ralphid, including but not limited to text, graphics, logos, icons, images, and software, are the property of our company or our licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You are granted a limited license to access and use the content and services for your personal or business purposes, subject to the restrictions outlined in these terms.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our site, except as authorized by these terms or with our prior written consent. Unauthorized use of our intellectual property may result in termination of your account and legal action. If you believe that any content on our site infringes your intellectual property rights, please contact us promptly to address the issue. We respect the intellectual property rights of others and expect our users to do the same.

Payment Terms and Refund Policy

Our marketing automation services are offered on a subscription basis, and the applicable fees will be charged in advance according to the subscription plan you select. By subscribing to our services, you agree to provide accurate payment information and authorize us to charge your designated payment method for all fees incurred. Subscription fees are non-refundable, except as required by law or as otherwise specified in these terms. We reserve the right to change our subscription plans and pricing at any time, with prior notice to current subscribers.

If you cancel your subscription, your access to the services will continue until the end of your current billing cycle, after which your account will be downgraded or deactivated, and you will no longer have access to paid features. We may offer refunds or credits in certain situations, such as billing errors or promotional offers, at our sole discretion. Any refund requests must be submitted within a specified period from the date of the transaction. Please review our refund policy for detailed information on eligibility and the refund process.

Termination and Suspension of Services

We reserve the right to terminate or suspend your access to our marketing automation services, in whole or in part, at any time and for any reason, including but not limited to your violation of these terms. Upon termination or suspension, your right to use the services will immediately cease, and any data associated with your account may be deleted or inaccessible. We are not liable for any loss or damage arising from the termination or suspension of your account.

You may terminate your account at any time by following the instructions provided in your account settings. Upon termination, you must cease all use of our services and delete any copies of our content or software in your possession. Any provisions of these terms that by their nature should survive termination will continue to apply, including but not limited to intellectual property rights, disclaimers, indemnity, and limitations of liability. If your account is terminated due to a breach of these terms, you may be barred from re-enrolling in our services.

Limitation of Liability and Disclaimer of Warranties

Our marketing automation services are provided "as is" and "as available," without any warranties of any kind, either express or implied. We do not warrant that the services will be uninterrupted, error-free, or completely secure. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Your use of our services is at your own risk, and you are solely responsible for any damage to your computer system or data loss resulting from your use.

In no event shall our company, its affiliates, or their respective directors, officers, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use our services, even if we have been advised of the possibility of such damages. Our total liability to you for any claims arising from or related to these terms or your use of our services shall not exceed the amount you have paid us in the past twelve months. Some jurisdictions do not allow limitations on implied warranties or the exclusion of certain damages, so some of these limitations may not apply to you.

Governing Law and Dispute Resolution

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which our company is headquartered, without regard to its conflict of law principles. Any disputes arising out of or related to these terms or your use of our marketing automation services shall be resolved through binding arbitration, conducted in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the jurisdiction of our company's headquarters, and the arbitrator's decision shall be final and binding.

By agreeing to these terms, you waive your right to a jury trial and to participate in a class action lawsuit. Any claims must be brought in your individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable. Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision. These terms constitute the entire agreement between you and our company regarding your use of our services.