Privacy Policy

Introduction

Welcome to Seryndra. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your information when you use our services and website.

By using our services and accessing our website, you agree to the collection and use of your information in accordance with this policy. If you do not agree with any part of this policy, you should not use our services or website.

If you have any questions or concerns about our privacy practices, please contact us at support@seryndra.com. We are here to help and address any issues you may have.

Information We Collect

We collect various types of information to provide and improve our services. This includes information you provide directly to us, such as your name, email address, and payment details. We also collect information about your use of our services, including your IP address, browser type, and usage data.

In addition to the information you provide, we may also collect information from third-party sources, such as social media platforms, marketing partners, and publicly available sources. This helps us enhance our services and provide you with a better experience.

We use cookies and similar tracking technologies to collect information about your interactions with our website. This helps us understand your preferences and tailor our services to meet your needs.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. This includes processing transactions, providing customer support, and communicating with you about your account and our services.

We may also use your information to send you promotional materials and updates about our services. You can opt out of receiving these communications at any time by following the unsubscribe instructions in the emails we send you.

In addition, we use your information to analyze usage trends and monitor the effectiveness of our marketing efforts. This helps us improve our services and develop new features that better meet your needs.

Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with our trusted partners and service providers who assist us in operating our website, conducting our business, and providing our services.

We may also share your information in response to legal requests, such as subpoenas or court orders, or to protect our rights and property. We will only disclose your information to the extent necessary to comply with the law and protect our interests.

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company. We will notify you of any such change in ownership and the resulting changes to this privacy policy.

Data Security

We take the security of your information seriously and implement various measures to protect it from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure server environments.

Despite our efforts to protect your information, no security measures are completely foolproof. We cannot guarantee the absolute security of your information and you provide it at your own risk.

If you believe that your information has been compromised, please contact us immediately at support@seryndra.com. We will investigate and take appropriate action to address the issue.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. This includes retaining your information to comply with legal obligations, resolve disputes, and enforce our agreements.

When your information is no longer needed for these purposes, we will securely delete or anonymize it. If you request that we delete your information, we will take reasonable steps to do so, subject to any legal obligations we may have.

You can request access to, correction of, or deletion of your personal information at any time by contacting us at support@seryndra.com. We will respond to your request in accordance with applicable data protection laws.

Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You also have the right to object to or restrict certain processing activities and to withdraw your consent where we rely on it to process your information.

To exercise your rights, please contact us at support@seryndra.com. We may need to verify your identity before fulfilling your request to ensure the security of your information.

If you are not satisfied with our response to your request, you have the right to lodge a complaint with a data protection authority. We encourage you to contact us first so we can address your concerns directly.

Children's Privacy

Our services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at support@seryndra.com. We will work with you to address any concerns and delete the information if necessary.

We encourage parents and guardians to monitor their children's online activities and to help enforce this privacy policy by instructing their children not to provide personal information without permission.

International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

We take steps to ensure that your information is treated securely and in accordance with this privacy policy when it is transferred internationally. This includes implementing appropriate safeguards, such as standard contractual clauses, to protect your information.

If you have any questions about our international data transfer practices, please contact us at support@seryndra.com. We are committed to protecting your information, regardless of where it is processed.

Changes to This Privacy Policy

We may update this privacy policy from time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.

Your continued use of our services after any such changes constitutes your acceptance of the updated privacy policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about changes to this privacy policy, please contact us at support@seryndra.com. We are here to help and address any issues you may have.