Fulfillment Policy
Tanrik offers refunds under certain circumstances. To be eligible for a refund, you must request the refund within a specified period from the date of purchase or subscription activation. The eligibility period and refund conditions may vary based on the type of product or service.
Refunds are typically granted for the following reasons:
Tanrik reserves the right to determine refund eligibility and may require documentation or evidence to support your refund request. Refunds are generally processed using the original payment method, unless otherwise specified by Tanrik.
To request a refund, please contact us at support@tanrik.com and provide details about the reason for the refund request, your account information, and any supporting documentation. We will review your request and notify you of the refund status within a reasonable timeframe.
If your refund request is approved, the refund will be processed within a specified period, typically in accordance with the payment processor's policies. Refunds may be subject to deductions for applicable fees, taxes, or non-refundable portions of the purchase.
Please note that Tanrik reserves the right to deny or reject refund requests that do not meet the specified eligibility criteria or are not supported by sufficient evidence. Refund decisions are final and may not be appealed.
Certain products or services offered by Tanrik may have specific refund limitations or exclusions based on their nature and delivery method. For instance, products or services that are delivered immediately upon purchase, such as downloadable software or digital content, may not be eligible for refunds. Similarly, customized or personalized products or services that are tailored to individual specifications may be non-refundable.
Refunds may also be limited or unavailable if the product or service has been used, modified, or altered by the user after purchase. It's important for users to review product descriptions, terms of service, and refund policies before making a purchase to understand any applicable limitations or exclusions.
Tanrik reserves the right to determine refund eligibility and may decline refund requests that do not meet the specified criteria. Refund decisions are made in accordance with our refund policy and applicable laws.
If you disagree with a refund decision or believe that your refund request was unfairly denied, you have the right to submit a refund dispute. To initiate a refund dispute, please contact our support team and provide detailed information regarding your case, including any supporting documentation or evidence.
Our support team will review your refund dispute thoroughly and strive to reach a fair resolution. This may include additional investigation, communication with relevant parties, and consideration of any new information provided. We aim to handle refund disputes in a transparent, timely, and impartial manner.
Please note that our decision on refund disputes is final and may not be appealed further. We appreciate your understanding and cooperation in resolving refund-related issues.
Tanrik reserves the right to update or revise this Refund Policy at any time, and any changes will be effective immediately upon posting on our website. We encourage you to review this Refund Policy periodically for any updates or changes that may impact your refund rights.
If there are significant changes to the way we handle refunds, process refund requests, or determine refund eligibility, we will provide notice via email or through a prominent notice on our website. It is your responsibility to stay informed about any modifications to our Refund Policy.
Your continued use of Tanrik's services after any such changes constitutes your acceptance of the revised Refund Policy. If you do not agree with the terms of this Refund Policy, you should discontinue use of the website and services.
To request a refund, please contact our customer support team at support@tanrik.com within the specified refund eligibility period. When requesting a refund, provide details about the reason for the refund request, your account information, and any relevant documentation or evidence to support your claim.
Our customer support team will review your refund request promptly and communicate the refund status to you via email or other communication channels. If your refund request is approved, we will initiate the refund process using the original payment method, unless otherwise specified.
Refunds are typically processed within a specific timeframe, depending on the payment processor's policies and banking procedures. You will receive a notification once the refund has been processed successfully.
In certain situations, Tanrik may make exceptions to our standard refund policy at our discretion. Exceptions may be considered for extenuating circumstances, such as technical issues beyond your control, service interruptions, or billing errors that result in overcharges or incorrect charges.
If you believe your situation warrants an exception to our refund policy, please contact our support team with detailed information and justification for your request. We will assess each case individually and determine if an exception is appropriate based on the circumstances presented.
Please note that making an exception to our refund policy does not establish a precedent or guarantee future exceptions. We evaluate each request on a case-by-case basis and strive to maintain fairness and consistency in our refund processes.
Once a refund request is approved, Tanrik will initiate the refund process promptly. The processing time for refunds may vary depending on factors such as the payment method used, banking procedures, and the specific policies of the payment processor.
Generally, refunds are processed within a few business days to a week after approval. However, please note that it may take additional time for the refunded amount to reflect in your account statement or payment method balance, depending on your financial institution's processing times.
If you have not received your refund within the expected timeframe or have any concerns about the refund status, please contact our customer support team for assistance.
By using Tanrik's products or services and submitting a refund request, you agree to comply with our refund policy as outlined in this document. It is important to review and understand the refund eligibility criteria, limitations, and processes before making a refund request.
Users are responsible for providing accurate information and supporting documentation when requesting refunds. Any attempts to abuse or circumvent our refund policy may result in denial of the refund request and potential account restrictions or termination.
Tanrik reserves the right to modify, update, or terminate the refund policy at any time without prior notice. Any changes to the refund policy will be effective immediately upon posting on our website. It is your responsibility to review the refund policy periodically for any updates or changes.
Tanrik is committed to transparent and clear communication regarding refund processes and decisions. We strive to provide timely updates and notifications regarding the status of refund requests, including approval, processing, and completion.
Upon submitting a refund request, you will receive an acknowledgment email confirming receipt of your request. Our customer support team will review your request promptly and keep you informed of any additional information required or the final decision regarding your refund.
If you have any questions or require further assistance regarding your refund, please do not hesitate to reach out to our customer support team at support@tanrik.com. We are here to assist you and ensure a seamless refund experience.