Data privacy

Information Collection

We collect personal information that you provide to us directly when you register for an account, subscribe to our newsletter, or contact us for support. This may include your name, email address, phone number, and billing information.

We also automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, and pages viewed. This information helps us understand how you use our services and improve your experience.

We may receive information about you from third-party sources, such as social media platforms or other services you link to your account. This helps us provide a more personalized experience and enhance our services.

Use of Information

We use the information we collect to provide, maintain, and improve our services. This includes processing transactions, sending emails, and providing customer support.

We may use your information to communicate with you about updates, promotions, and other information related to our services. You can opt out of these communications at any time.

We use aggregated and anonymized data to analyze trends and usage patterns, which helps us enhance our services and develop new features.

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our services.

We may disclose your information if required by law or in response to a valid legal request. This includes complying with court orders, subpoenas, or other legal processes.

We may share your information in connection with a merger, acquisition, or sale of all or a portion of our assets. In such cases, we will notify you of any changes to our privacy practices.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, use, or disclosure. This includes encryption, firewalls, and secure server environments.

We regularly review and update our security practices to ensure the integrity and confidentiality of your data. However, no security system is impenetrable, and we cannot guarantee absolute security.

If we become aware of a security breach that affects your personal information, we will notify you in accordance with applicable laws and regulations.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, improve site performance, and track usage patterns.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website and your ability to use certain features.

We also use third-party analytics services, such as Google Analytics, to collect and analyze usage data. These services may use cookies and other tracking technologies to provide insights into how you use our website.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties.

We encourage you to review the privacy policies of any third-party websites you visit to understand how they collect, use, and share your information.

Our privacy policy applies only to information collected through our website and services. It does not apply to information collected by third parties through other means.

Children’s Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information from our records.

We encourage parents and guardians to monitor their children's online activities and educate them about safe internet practices.

Your Data Rights

You have the right to access, update, or delete your personal information at any time. You can do this by logging into your account or contacting us directly.

You have the right to opt out of marketing communications and request that we limit the processing of your personal information. We will comply with such requests in accordance with applicable laws.

If you are a resident of the European Economic Area (EEA), you have additional data protection rights under the General Data Protection Regulation (GDPR). These include the right to data portability and the right to lodge a complaint with a supervisory authority.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy.

We may retain certain information for longer periods if required by law or for legitimate business purposes, such as resolving disputes or enforcing our agreements.

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.