At Veendra, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines our practices and policies concerning the collection, use, and disclosure of your information when you use our document signing website. Our goal is to provide a secure and trustworthy environment, giving you confidence that your data is handled with the utmost care and confidentiality. This policy applies to all visitors, users, and others who access or use our service. By accessing or using our website, you agree to this Privacy Policy. If you do not agree with our practices, please do not use our services.
We understand that your privacy is important, and we are dedicated to maintaining the privacy of our users. This policy will inform you about the types of personal information we collect, how we use and protect that information, and your rights regarding your personal data. We continuously review and improve our privacy practices to ensure that we meet the highest standards of privacy protection. If you have any questions or concerns about our Privacy Policy, please contact us at support@veendra.com.
When you use our document signing website, we collect various types of information to provide and improve our services. The types of information we collect include personal identification information (such as your name, email address, and phone number), transactional data (such as documents you upload or sign), and technical data (such as IP addresses, browser type, and operating system). This information helps us personalize your experience, facilitate document transactions, and enhance the functionality of our services. We also collect information through cookies and similar tracking technologies to better understand user interactions with our website.
In addition to the data you provide directly, we may receive information about you from third parties, such as our partners and service providers. This can include verification data to confirm your identity, billing information, and data collected from other websites you have linked to your account. We use this information to ensure the security and integrity of our services, prevent fraud, and comply with legal obligations. Our data collection practices are designed to be transparent and to give you control over your personal information. If you have any concerns about the data we collect, you can manage your privacy preferences through your account settings.
The information we collect is used for a variety of purposes to ensure the effective operation of our document signing services. Primarily, we use your information to facilitate the signing and management of documents, provide customer support, and communicate with you about your account and our services. Your personal information helps us verify your identity, process transactions, and deliver the services you request. We also use your data to improve our website's performance, enhance user experience, and develop new features and functionalities.
Beyond these core purposes, we may also use your information for marketing and promotional activities, such as sending you updates, newsletters, and special offers related to our services. We strive to keep these communications relevant and valuable, and you can opt out at any time if you prefer not to receive them. Additionally, we may use your information to analyze trends, conduct research, and understand how our users interact with our website. This helps us make informed decisions about future developments and improvements. We are committed to using your information responsibly and ensuring that it is only used for legitimate business purposes.
At Veendra, we understand the importance of keeping your personal information confidential. We do not sell your personal information to third parties. However, there are circumstances where we may share your information with trusted third parties to provide and enhance our services. This includes sharing data with service providers who assist us with various functions such as payment processing, customer support, and data analytics. These third parties are contractually obligated to protect your information and use it only for the purposes we specify.
In addition to our service providers, we may also share your information in response to legal requirements, such as complying with a subpoena, court order, or other legal process. We may disclose your information to protect our rights, property, and safety, or the rights, property, and safety of others. If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information. Our priority is to ensure that your information is always handled in accordance with this Privacy Policy, even when shared with third parties.
We take the security of your personal information seriously and implement a variety of security measures to protect it from unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption of sensitive data, secure socket layer (SSL) technology, and regular security audits. We also employ physical security measures at our facilities and ensure that our employees are trained on data protection best practices. Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. However, we strive to use commercially acceptable means to protect your information.
In addition to the technical measures we take to secure your data, we encourage you to take your own precautions to protect your personal information. This includes using strong passwords, keeping your login credentials confidential, and logging out of your account when you are not using our services. If you suspect that your account has been compromised, please contact us immediately. We are committed to continuously improving our security practices to meet evolving threats and ensure the ongoing protection of your data. Your trust is important to us, and we are dedicated to maintaining the highest standards of security.
As a user of our document signing website, you have certain rights regarding your personal information. These rights include the right to access, correct, update, or delete your personal data. You also have the right to object to or restrict certain types of processing of your data and the right to data portability. To exercise any of these rights, please contact us at support@veendra.com. We will respond to your request in accordance with applicable data protection laws and strive to address your concerns promptly and efficiently.
We believe in transparency and want to ensure that you have control over your personal information. If you have any questions about how we handle your data or if you wish to make a complaint, we encourage you to reach out to us. We are committed to working with you to resolve any concerns and to improve our practices based on your feedback. Additionally, if you are located in the European Union, you have the right to lodge a complaint with a supervisory authority if you believe that we have not complied with applicable data protection laws. Your privacy is important to us, and we are dedicated to upholding your rights and providing a trustworthy service.
Our document signing website uses cookies and similar tracking technologies to enhance your user experience, analyze website traffic, and understand how our services are used. Cookies are small text files that are stored on your device when you visit our website. They help us remember your preferences, keep you logged in, and improve the functionality of our services. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until you delete them) to provide a seamless and personalized experience.
In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies to collect information about your interactions with our website. This data helps us analyze trends, administer the site, and gather demographic information about our user base. You can manage your cookie preferences through your browser settings, where you can choose to block or delete cookies. However, please note that disabling cookies may affect the functionality of our services and your ability to use certain features. We are committed to providing clear information about our use of cookies and tracking technologies and giving you control over your data.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. When we make changes, we will post the updated policy on our website and update the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes to this policy constitutes your acceptance of the updated terms.
If we make significant changes to this Privacy Policy, we will notify you through email or a prominent notice on our website. We value your privacy and are committed to keeping you informed about how we handle your data. If you have any questions or concerns about any changes to our Privacy Policy, please contact us at support@veendra.com. Your feedback is important to us, and we are dedicated to maintaining the highest standards of privacy protection. Thank you for trusting Veendra with your personal information and for using our document signing services.