Introduction

Welcome to Velexior. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you use our SMTP services. By accessing or using our services, you agree to the terms outlined in this policy.

We are committed to safeguarding your privacy and ensuring that your personal information is protected. This policy provides detailed information on the types of data we collect, how we use it, and the measures we take to secure it. If you have any questions or concerns, please contact us at support@velexior.com.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly to stay informed about how we are protecting your information. Your continued use of our services constitutes your acceptance of any updates to this policy.

Information We Collect

We collect various types of information to provide and improve our services. This includes information you provide directly to us, such as your name, email address, payment information, and any other data you submit when creating an account or contacting us for support.

We also collect information automatically when you use our services, such as your IP address, browser type, operating system, and usage data. This information helps us understand how our services are being used and allows us to optimize performance and enhance user experience.

In some cases, we may collect information from third-party sources, such as business partners or publicly available databases, to supplement the data we have about you. This helps us provide more tailored services and improve our ability to prevent fraud and abuse.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. This includes processing transactions, managing your account, and providing customer support. Your information helps us ensure that our services are functioning correctly and that we can address any issues that arise.

We also use your information to communicate with you, such as sending service updates, promotional materials, and important notices. You can opt out of receiving promotional emails at any time by following the instructions in those emails or contacting us directly.

Additionally, we use the information we collect for analytical purposes to understand user behavior and preferences. This helps us make informed decisions about product development and marketing strategies, ensuring that we meet the needs and expectations of our users.

Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our services, processing payments, and conducting business activities. These providers are required to protect your information and use it only for the purposes we specify.

We may also share your information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes. In such cases, we will take appropriate measures to ensure that your information is handled securely and in accordance with applicable laws.

In the event of a business transfer, such as a merger or acquisition, your information may be transferred to the new owner. We will notify you of any such changes and provide you with options regarding your information if required by law.

Data Security

We take data security seriously and implement a variety of measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security audits. Our goal is to ensure that your data is safe both in transit and at rest.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If you have any concerns about the security of your data, please contact us at support@velexior.com.

We also encourage you to take steps to protect your information, such as using strong passwords, keeping your account information confidential, and logging out of your account when using shared devices. Your vigilance is a crucial component of maintaining the security of your data.

Cookies and Tracking Technologies

We use cookies and Velexiorilar tracking technologies to enhance your experience on our website and services. Cookies are small data files stored on your device that help us remember your preferences, improve site performance, and deliver personalized content.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our services and your ability to use certain features. By continuing to use our website without changing your settings, you consent to our use of cookies as described in this policy.

We also use other tracking technologies, such as web beacons and pixels, to collect information about your interactions with our emails and website. This helps us analyze the effectiveness of our communications and improve our marketing efforts.

Your Rights and Choices

You have certain rights regarding your personal information, including the right to access, correct, or delete your data. You can update your account information at any time by logging into your account. If you need assistance, please contact us at support@velexior.com.

You also have the right to object to or restrict certain types of data processing. If you wish to exercise these rights, please contact us with your specific request. We will review and respond to your request in accordance with applicable laws.

Additionally, you can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly. Please note that even if you opt out of marketing emails, we may still send you important service-related notifications.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that differ from those in your jurisdiction. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.

When transferring data internationally, we rely on appropriate safeguards, such as standard contractual clauses approved by relevant authorities, to protect your information. You can request more information about these safeguards by contacting us at support@velexior.com.

By using our services, you consent to the transfer of your information to countries outside your country of residence, including the United States, where our data processing activities are based. We will take all necessary measures to ensure that your data remains protected.

Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at support@velexior.com. We will work with you to address any concerns and take appropriate action to protect your child's privacy.

We encourage parents and guardians to monitor their children's online activities and educate them about the importance of protecting their personal information. Ensuring a safe online environment is a shared responsibility between us and the users of our services.

Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or our data practices, please do not hesitate to contact us. We are committed to addressing your inquiries and ensuring that your privacy is protected.

You can reach us by email at support@velexior.com. We will make every effort to respond to your request promptly and provide you with the information or assistance you need.

For more information about our privacy practices and your rights, you can also review our Terms and Conditions, which are available on our website. Thank you for trusting Velexior with your personal information. We value your privacy and are dedicated to protecting it.