Privacy Policy

Introduction

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website. By using our website, you consent to the collection and use of your information in accordance with this policy. We reserve the right to update this policy at any time, so please review it frequently. If we make significant changes, we will notify you here, by email, or by means of a notice on our home page.

Your privacy is of utmost importance to us. This Privacy Policy explains our policies and practices regarding the collection, use, and disclosure of your personal information. We understand that you are entrusting us with your personal data, and we want to ensure you that we take that responsibility seriously. Whether you are a returning visitor or a new user, we are committed to protecting your privacy and ensuring that your experience on our website is secure and enjoyable. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

At the core of our business operations, we prioritize your privacy and data security. This document provides a detailed account of how we handle your personal information when you interact with our website. It covers the types of information we collect, the purposes for which we use it, and the circumstances under which we may disclose it to third parties. Our goal is to be transparent about our data practices and to give you control over your personal information. If you have any questions or concerns about our privacy practices, please do not hesitate to contact us.

Information We Collect

We collect various types of information from and about users of our website, including information by which you may be personally identified, such as name, postal address, email address, telephone number, and any other identifier by which you may be contacted online or offline ("personal information"). We also collect information about your internet connection, the equipment you use to access our website, and usage details. This information helps us improve our website and deliver a better and more personalized service to you.

When you visit our website, we may automatically collect certain information about your device, browsing actions, and patterns. This may include details of your visits to our website, including traffic data, location data, logs, and other communication data, and the resources that you access and use on the website. We may also collect information about your computer and internet connection, including your IP address, operating system, and browser type. This information is used to help us improve our website and deliver a better and more personalized service to you.

We may also collect information that you provide directly to us. This includes information provided at the time of registering to use our website, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you report a problem with our website. If you contact us, we may keep a record of that correspondence. We also collect details of transactions you carry out through our website and the fulfillment of your orders. You may be required to provide financial information before placing an order through our website.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information, to present our website and its contents to you, to provide you with information, products, or services that you request from us, to fulfill any other purpose for which you provide it, and to provide you with notices about your account/subscription, including expiration and renewal notices. We may also use your information to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

Your information is crucial in helping us understand your needs and providing you with a better service. We use your information to improve our website and to ensure that content from our site is presented in the most effective manner for you and your computer. We may use the information to notify you about changes to our website or any products or services we offer or provide through it. In addition, we may use your information in any other way we may describe when you provide the information and for any other purpose with your consent.

We may also use your information to contact you about our own and third-parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your account profile or use the opt-out mechanisms provided in the emails we send you. We do not disclose your personal information to third parties for their direct marketing purposes unless we have obtained your affirmative consent to do so. We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences.

Information Sharing and Disclosure

We may share your personal information with third-party service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purpose. Additionally, we may share your information with our affiliates, subsidiaries, and parent companies for purposes consistent with this Privacy Policy.

We may also disclose your personal information to comply with any court order, law, or legal process, including to respond to any government or regulatory request, or if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. We may transfer your personal information in the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets.

Your personal information may be stored and processed in any country where we have facilities or in which we engage service providers. By using our website, you consent to the transfer of information to countries outside your country of residence, which may have data protection rules that are different from those of your country. However, we will take measures to ensure that any such transfers comply with applicable data protection laws and that your personal information remains protected to the standards described in this Privacy Policy.

Your Choices and Rights

You have certain choices regarding the personal information we collect and how we communicate with you. You can choose not to provide personal information, although it may be needed to engage in certain activities on our website. You can also update your preferences regarding the communications you receive from us. If you no longer want to receive marketing-related emails from us, you may opt-out by following the unsubscribe link included in such emails. Please note that even if you opt-out of receiving marketing communications, we may still send you non-promotional messages relating to your account or transactions with us.

You may access, update, or delete the personal information we hold about you by contacting us using the contact information provided at the end of this Privacy Policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law. Please note that we may need to retain certain information for recordkeeping purposes or to complete transactions that you initiated prior to requesting the change. Additionally, you may have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal information violates applicable data protection law.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. You have the right to request access to your personal information, to request correction of your personal information, to request erasure of your personal information, to object to processing of your personal information, to request restriction of processing of your personal information, and to request the transfer of your personal information to another controller. To exercise any of these rights, please contact us using the contact information provided below.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We restrict access to your personal information to those employees, agents, contractors, and other third parties who have a legitimate need to know. We have put in place procedures to deal with any suspected personal information breach and will notify you and any applicable regulator of a breach where we are legally required to do so. We also urge you to take steps to keep your personal information safe by not sharing your passwords and by logging out of your account after each use. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.

If you have any questions about the security of your personal information, you can contact us using the contact information provided at the end of this Privacy Policy. We will respond to your inquiry within a reasonable timeframe and in accordance with applicable law.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means.

In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you. Once your personal information is no longer necessary for the purposes for which it was collected or if you request its deletion, we will securely delete or anonymize your personal information in a manner designed to ensure that it cannot be reconstructed or read.

Please note that we may retain certain information as required by law or for legitimate business purposes. For example, if you have made a purchase through our website, we may retain your transaction details for accounting purposes even if you delete your account. We may also retain backup copies of your information in our backup and archival systems, which are designed to help us recover from data loss events.

Third-Party Links

Our website may contain links to third-party websites, products, or services that are not owned or controlled by us. We do not endorse or assume any responsibility for the content, privacy policies, or practices of any third-party websites, products, or services. We encourage you to review the privacy policies and terms of service of any third-party websites, products, or services that you access through our website.

When you click on a link to a third-party website, product, or service, you will be directed to the third-party's website. We strongly advise you to review the privacy policy and terms of service of every website, product, or service that you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites, products, or services.

If you have any questions about a third-party's privacy practices, you should contact the third-party directly or review their privacy policy. We are not responsible for the privacy practices or the content of such websites, products, or services.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under the age of 13 without parental consent, we will take steps to delete such information as soon as possible. If you believe that we may have collected personal information from a child under the age of 13, please contact us immediately so that we can take appropriate action.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take steps to delete such information from our records. We are committed to protecting the privacy of children and complying with the Children's Online Privacy Protection Act (COPPA) and other applicable laws and regulations relating to children's privacy.

We encourage parents and guardians to monitor their children's online activities and to help enforce our privacy policy by instructing their children never to provide personal information on our website without their permission.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

It is your responsibility to review this Privacy Policy periodically to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Service after the date such revised Privacy Policy is posted.

If you have any questions about this Privacy Policy, please contact us using the information provided at the end of this document.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

- By email: support@vortain.com

Conclusion

This Privacy Policy outlines how we collect, use, and protect your information when you visit our website. By using our website, you consent to the collection and use of your information in accordance with this policy. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us using the information provided in the "Contact Us" section above. Your privacy is important to us, and we will make every effort to address your concerns and resolve any issues in a timely and professional manner.