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Usage Agreement

Introduction to Email Marketing Services

Xhenolyn encompass a range of features aimed at enhancing your marketing efforts. This includes email campaign management, subscriber list management, email template customization, performance tracking, and analytics reporting. We strive to ensure that our services meet industry standards and legal requirements, including compliance with anti-spam laws such as the CAN-SPAM Act and GDPR. It is important to note that our services are intended solely for lawful purposes and must not be used for any illegal or unauthorized activities.

When you subscribe to Xhenolyn, you are responsible for maintaining the confidentiality of your account information, including login credentials and subscriber lists. You agree not to share your account access with unauthorized third parties and to promptly notify us of any unauthorized access or security breaches. The Company reserves the right to suspend or terminate your account if we suspect any misuse or violation of our terms and conditions. By using our services, you acknowledge that the Company may occasionally send you administrative messages, service announcements, and promotional offers via email.

Subscriber Consent and Compliance

Subscriber consent is fundamental to our email marketing practices. We require all subscribers to opt-in to receive communications from our clients. This ensures that recipients have explicitly agreed to receive emails and have the option to unsubscribe at any time. Our opt-in process includes clear disclosure of the types of emails subscribers will receive and how often they will be sent. We do not engage in the practice of purchasing email lists or sending unsolicited emails to individuals who have not opted-in to receive communications.

Compliance with email marketing regulations such as the CAN-SPAM Act and GDPR is a priority for the Company. We adhere to strict guidelines regarding email content, sender identification, and unsubscribe options. Our email templates include visible and operable unsubscribe links, allowing recipients to easily opt-out of future communications. The Company monitors compliance with these regulations and reserves the right to suspend or terminate accounts that do not adhere to our policies. By subscribing to our services, you agree to comply with all applicable laws and regulations governing email marketing in your jurisdiction.

Data Privacy and Security

Protecting the privacy and security of your data is our top priority at Xhenolyn. We adhere to stringent data protection practices to safeguard the information you provide us through Xhenolyn.

We do not sell or rent your personal data to third parties for marketing purposes. However, we may disclose your information to trusted third-party service providers who assist us in operating our website, conducting business activities, or servicing you, as long as those parties agree to keep this information confidential. In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Account Management and Responsibilities

Managing your account effectively ensures smooth operation and compliance with our terms and conditions. Learn about your responsibilities when using Xhenolyn.

Your account with Xhenolyn grants you access to our email marketing platform, where you can create, manage, and monitor email campaigns. It is your responsibility to maintain the confidentiality of your account credentials and ensure that unauthorized access is prevented. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

Prohibited Uses and Activities

Understanding what constitutes prohibited uses and activities helps maintain a positive user experience and compliance with legal requirements when using Xhenolyn.

The following activities are strictly prohibited when using Xhenolyn's email marketing services: sending unsolicited commercial emails (spam), distributing malware or malicious links, impersonating another person or entity, engaging in fraudulent or deceptive practices, and violating intellectual property rights. You agree not to use our services for any unlawful or unauthorized purpose and to comply with all applicable laws and regulations.

Service Availability and Maintenance

Ensuring the availability and reliability of Xhenolyn is crucial for delivering a seamless user experience. Learn about service availability and maintenance policies.

Xhenolyn strives to maintain high availability of our email marketing platform and services. However, we cannot guarantee uninterrupted access due to factors beyond our control, such as internet connectivity issues, hardware failures, or scheduled maintenance. We may occasionally need to perform maintenance tasks or upgrades to improve performance and security.

Intellectual Property Rights

Respecting intellectual property rights is essential when using Xhenolyn. Learn about our policies regarding content ownership and usage rights.

The content provided through Xhenolyn's email marketing services, including email templates, graphics, and other materials, may be protected by copyright, trademark, or other intellectual property laws. You agree to respect and abide by these laws when using our services. You retain ownership of the content you create and distribute through our platform, and Xhenolyn claims no ownership rights to your intellectual property.

Amendments and Updates to Terms

Staying informed about amendments and updates to our terms ensures continued compliance and understanding of Xhenolyn. Learn how we manage changes to our terms and conditions.

Xhenolyn reserves the right to modify, update, or revise these terms and conditions at any time without prior notice. Changes may be necessary due to legal requirements, industry standards, or improvements to our services. We will make reasonable efforts to notify you of significant changes via email or by posting a notice on our website.