Information Security

Introduction

Welcome to Zalorine! We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site. This policy applies to all information collected through our website, mobile application, and/or any related services, sales, marketing, or events (collectively, referred to as the "Services").

We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Policy describes the policies and practices regarding the collection and use of your personal data, and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Policy as we undertake new personal data practices or adopt new privacy policies.

By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at support@zalorine.com. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using the Services, then you can be assured that it will only be used in accordance with this Privacy Policy.

Information We Collect

We collect several types of information from and about users of our Services, including information by which you may be personally identified, such as name, postal address, email address, telephone number, and any other identifier by which you may be contacted online or offline ("personal information"). We collect this information directly from you when you provide it to us, automatically as you navigate through the site, and from third parties, for example, our business partners. The information we collect on or through our Services may include information that you provide by filling in forms on our website, registering to use our Services, subscribing to our service, posting material, or requesting further services.

We also collect information that is about you but individually does not identify you, such as your Internet Protocol (IP) address, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. This information is used for the purposes of analyzing trends, administering the site, tracking users' movements around the site, and gathering demographic information about our user base as a whole. We may also use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). The information we collect automatically does not include personal information, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

Additionally, we may collect information about you from other sources, such as public databases, joint marketing partners, and social media platforms. This information may include your name, social media user identification numbers, friends list, and profile photo, as well as any other information you have made public on these platforms. This information helps us to update, expand, and analyze our records, identify new customers, and provide products and services that may be of interest to you. Combining this information with information we collect through our Services helps us to ensure that all of the data we hold about you is accurate, complete, and up-to-date.

Use of Your Information

We use the information we collect in various ways, including to provide, operate, and maintain our Services, improve, personalize, and expand our Services, and understand and analyze how you use our Services. The information helps us to develop new products, services, features, and functionality, communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Services, and for marketing and promotional purposes.

Furthermore, we use your information to process your transactions, send you transaction-related communications such as purchase confirmations and invoices, and provide customer support. We may also use your information to administer surveys, contests, and sweepstakes, and to deliver the prizes or rewards offered through these promotions. The information is also used to track and measure the performance of our advertisements, to better understand the needs and interests of our users, and to develop and display content and advertising tailored to your interests on our Services and other sites.

We may also use your information to comply with applicable laws, regulations, and legal processes, to respond to lawful requests by public authorities, including to meet national security or law enforcement requirements. We also use your information to enforce our terms and conditions, to protect our operations or those of any of our affiliates, to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others. Finally, we may use your information to allow us to pursue available remedies or limit the damages that we may sustain.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows: We may share or disclose information in response to legal processes, such as court orders, subpoenas, or other legal demands, or to establish or exercise our legal rights or defend against legal claims. We may also share information if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms and conditions, or as otherwise required by law.

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We may also share aggregated or anonymized information that does not directly identify you with third parties for marketing, advertising, research, or similar purposes.

In the event of a merger, acquisition, financing, or sale of company assets, or in the unlikely event of bankruptcy, we may share your information as part of the due diligence process or as a transferred asset. We may also share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

Security of Your Information

We use a variety of administrative, technical, and physical security measures to help protect your personal information. These measures include encryption of sensitive data during transmission and use of secure protocols for communications. Our servers are housed in secure data centers with restricted access, and we limit access to personal information to employees, contractors, and agents who need that information in order to operate, develop, or improve our Services.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. No method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. While we strive to protect your personal data, you acknowledge that you provide your personal information at your own risk.

It is important to remember that you are also responsible for the security of your personal information. You should choose a password of sufficient length and complexity and keep it confidential. If you access our Services via a social media account, you are responsible for maintaining the security of your login credentials for that account. We will not be held responsible for any unauthorized activities that occur through the use of your social media account or any other compromise of your credentials.

Policy for Children

We do not knowingly collect, maintain, or use personal information from children under the age of 13. If you are under the age of 13, do not use or provide any information on this website or on or through any of its features, do not register on the website, make any purchases through the website, use any of the interactive or public comment features of this website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at support@zalorine.com. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

By using the Services, you represent that you are at least 13 years of age or that you are the parent or guardian of a minor under the age of 13 and consent to such minor dependent’s use of the Services. If you believe we might have any information from or about a child under 13, please contact us at support@zalorine.com. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy. It is important to remember that we are committed to providing you with choices regarding the personal data you provide to us. If we implement a DNT standard, it will be to further safeguard your privacy rights and choices.

We will continue to review and possibly update our practices to ensure they align with best practices and regulatory requirements as they evolve. Until a uniform technology standard is adopted, you can choose to adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, please note that some parts of our Services may not function properly if you choose to disable cookies.

Options Regarding Your Information

Account Information: You may at any time review or change the information in your account or terminate your account by logging into your account settings and updating your account or by contacting us using the contact information provided below. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Emails and Communications: If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by: Noting your preferences at the time you register your account with the Site, logging into your account settings and updating your preferences, or contacting us using the contact information provided below. We will try to comply with your request as soon as reasonably practicable. Please note that if you opt-out of receiving marketing-related emails from us, we may still send you important administrative messages that are required to provide you with our Services.

Cookies and Similar Technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site. For further information about cookies and how to disable them, you can refer to the information provided by your web browser. Additionally, if you prefer not to receive interest-based ads, you can opt-out by visiting the Digital Advertising Alliance’s opt-out tool or the European Interactive Digital Advertising Alliance’s opt-out tool.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: support@zalorine.com. We will respond to your inquiry as soon as possible, and in any event, within the timeframes required by applicable law. If you have any questions, concerns, or complaints regarding our compliance with this Privacy Policy, we encourage you to let us know by contacting us using the details provided.

If you are a resident of the European Economic Area (EEA), you have the right to lodge a complaint with a data protection supervisory authority. You may also seek a remedy through local courts if you believe your rights have been breached. We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at support@zalorine.com. We will make every effort to address your concerns and resolve any privacy issues in a timely manner. Your feedback is always appreciated as it helps us improve our Services and better protect your privacy.

Your Consent

By using our site, you consent to our Privacy Policy. If we decide to change our Privacy Policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of the Services following the posting of changes to this policy will be deemed your acceptance of those changes.

This policy was last modified. We will notify you about significant changes by placing a prominent notice on our website. If we make material changes to how we handle personal information, we will notify you by email and/or by a prominent notice on our site. Your continued use of the Services after such modifications will constitute your acknowledgment of the modified Privacy Policy and agreement to abide and be bound by the modified Privacy Policy.

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us. If you have any questions or concerns regarding this Privacy Policy or our practices, please contact us at support@zalorine.com. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.