User Privacy Policy

Information Collection and Use

At Zhelyra, we are committed to protecting the privacy of our users. We collect various types of information to provide and improve our services. The types of information we collect include personal information such as your name, email address, and payment details, as well as task-related data and user preferences. We use this information to personalize your experience, process transactions, and enhance our services. Your information is only used for the purposes described in this privacy policy and will not be shared with third parties without your consent, except as required by law.

We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. However, we strive to use commercially acceptable means to protect your personal information.

We also collect non-personally identifiable information that your browser sends whenever you visit our website. This may include information such as your computer's IP address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, and other statistics. This information helps us analyze and improve our services.

If you have any questions or concerns about our information collection practices, please contact us at support@zhelyra.com. We are committed to being transparent about our data practices and addressing any inquiries you may have regarding your personal information.

Data Storage and Retention

Zhelyra stores your personal information securely on our servers or those of our service providers. We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. Our data storage facilities are designed to ensure the confidentiality and integrity of your information.

We retain your personal information for as long as it is necessary to fulfill the purposes for which it was collected and to comply with applicable legal and regulatory requirements. Once your information is no longer needed, we will securely delete or anonymize it. The specific retention periods for different types of information are determined based on the nature of the data and the purpose for which it is collected.

If you choose to delete your Zhelyra account, we will take steps to ensure that your personal information is removed from our systems. However, please note that some information may be retained for a period of time to comply with legal obligations, resolve disputes, or enforce our agreements. We will inform you about the retention period for your data upon your request.

For more information on our data storage and retention practices, or if you have any specific requests regarding your personal information, please contact our support team at support@zhelyra.com. We are dedicated to safeguarding your data and ensuring that our storage and retention practices meet the highest standards of privacy and security.

Cookies and Tracking Technologies

Zhelyra uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our site. These cookies help us recognize your device, remember your preferences, and provide a personalized experience. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until they expire or you delete them.

Our use of cookies and tracking technologies also helps us understand how you interact with our services, allowing us to improve the functionality and performance of our website. We may use third-party analytics tools to collect and analyze this information. These tools help us measure the effectiveness of our marketing efforts, understand user behavior, and enhance the overall user experience.

You can control the use of cookies through your browser settings. Most browsers allow you to block or delete cookies, but please note that disabling cookies may affect the functionality of our website and your ability to use certain features. For more information on how to manage cookies, please refer to your browser's help documentation.

If you have any questions about our use of cookies and tracking technologies, or if you would like to opt-out of certain tracking mechanisms, please contact us at support@zhelyra.com. We are committed to being transparent about our data practices and providing you with the tools to manage your privacy preferences.

Information Sharing and Disclosure

At Zhelyra, we respect your privacy and are committed to protecting your personal information. We do not sell, trade, or rent your personal information to third parties for their marketing purposes without your explicit consent. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

We may also disclose your personal information when required by law, such as to comply with a subpoena, court order, or other legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others. Additionally, in the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

We may share aggregated or anonymized information that does not directly identify you with third parties for various purposes, including but not limited to analytics, research, and advertising. However, such information does not include personal information that can be used to identify you individually.

If you have any questions or concerns about our information sharing and disclosure practices, please contact us at support@zhelyra.com. We are committed to being transparent about how we handle your personal information and providing you with the necessary information to make informed decisions about your privacy.

Your Rights and Choices

At Zhelyra, we recognize that you have certain rights regarding your personal information and we are committed to respecting those rights. Depending on your location and applicable laws, you may have the right to access, update, or delete your personal information, as well as the right to object to or restrict certain processing activities.

You may also have the right to withdraw your consent to the processing of your personal information, where applicable. However, please note that withdrawing your consent may impact the availability or functionality of certain features of our website or services.

To exercise your rights or make requests regarding your personal information, please contact us at support@zhelyra.com. We will respond to your requests in accordance with applicable laws and regulations and take appropriate measures to address your concerns.

We are committed to ensuring that you have control over your personal information and that your privacy preferences are respected. If you have any questions or need assistance regarding your rights and choices, please don't hesitate to reach out to us.

Changes to this Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at any time without prior notice. Changes to the Privacy Policy will be effective immediately upon posting on our website. Your continued use of our website or services after the posting of any changes constitutes acceptance of the updated Privacy Policy.

It is your responsibility to review this Privacy Policy periodically for any updates or changes. If you do not agree to the revised Privacy Policy, you must discontinue your use of our website and services. Your continued use of our website or services after the posting of any changes constitutes acceptance of the updated Privacy Policy.

If you have any questions or concerns about this Privacy Policy or any changes thereto, please contact us at support@zhelyra.com. We are committed to being transparent about our data practices and ensuring that you understand your rights and obligations when using our website and services.

Children's Privacy

Zhelyra does not knowingly collect personal information from children under the age of 13 without parental consent. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at support@zhelyra.com. We will take steps to remove such information from our servers and terminate the child's account if necessary.

We are committed to protecting the privacy of children and complying with applicable laws, including the Children's Online Privacy Protection Act (COPPA). If you are under the age of 13, please do not provide any personal information on our website or use our services without parental consent.

If you have any questions or concerns about children's privacy on our website, or if you would like to learn more about our practices regarding children's personal information, please contact us at support@zhelyra.com. We are dedicated to safeguarding the privacy and safety of children online.

International Data Transfers

Zhelyra may transfer your personal information to servers located outside of your country or jurisdiction for processing and storage. By using our website or services, you consent to the transfer of your information to such servers. We take appropriate measures to ensure that your personal information is protected and processed in accordance with this Privacy Policy and applicable data protection laws.

When transferring personal information to countries that may not have the same level of data protection laws as your country, we rely on legally permissible mechanisms, such as standard contractual clauses or binding corporate rules, to ensure the protection of your information. If you have any questions or concerns about international data transfers, please contact us at support@zhelyra.com.

We are committed to maintaining the security and confidentiality of your personal information, regardless of where it is processed or stored. If you have any questions or concerns about international data transfers or our data protection practices, please don't hesitate to reach out to us.

Contact Information

If you have any questions, concerns, or inquiries about this Privacy Policy or our privacy practices, please contact us using the following information:

- Email: support@zhelyra.com

Our privacy team is available to assist you with any questions or concerns you may have about this Privacy Policy or our data practices. Your privacy is important to us, and we are committed to addressing any inquiries or issues promptly and responsibly.

Data Security

At Zhelyra, we take the security of your personal information seriously and implement robust measures to protect it from unauthorized access, disclosure, alteration, or destruction. We employ industry-standard security technologies and procedures to safeguard your data and ensure its confidentiality and integrity.

Our data security measures include encryption, firewalls, access controls, regular security audits, and employee training on data protection best practices. We continuously monitor and update our security practices to adapt to new threats and vulnerabilities and mitigate potential risks to your information.

Despite our efforts to maintain the security of your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security, but we strive to use commercially acceptable means to protect your personal information.

If you have any questions or concerns about data security at Zhelyra, please contact us at support@zhelyra.com. We are committed to ensuring the confidentiality and security of your personal information and welcome any inquiries or feedback regarding our security practices.

Data Breach Notification

In the event of a data breach that may compromise the security of your personal information, Zhelyra will promptly notify you and the appropriate authorities in accordance with applicable data protection laws and regulations. We will take immediate action to investigate the breach, mitigate its impact, and prevent future occurrences.

Our data breach notification process includes notifying affected individuals without undue delay, providing information about the nature of the breach, the types of information compromised, and the steps we are taking to address the situation. We will also provide guidance on how affected individuals can protect themselves from potential harm.

If you believe that your personal information has been compromised as a result of a data breach involving Zhelyra, please contact us immediately at support@zhelyra.com. We take data breaches seriously and are committed to transparency, accountability, and providing timely notifications to affected individuals.

Compliance with Laws

Zhelyra is committed to complying with all applicable laws, regulations, and industry standards governing the collection, use, and protection of personal information. We adhere to data protection laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) and take proactive measures to ensure compliance with their requirements.

We also cooperate with regulatory authorities and law enforcement agencies as necessary to investigate and address violations of data protection laws. If you have any questions or concerns about our compliance with data protection laws, please contact us at support@zhelyra.com. We are dedicated to upholding the highest standards of privacy and data protection in all aspects of our operations.

Our commitment to legal compliance extends to our data processing activities, third-party partnerships, and interactions with users worldwide. If you have any questions or need further information about our compliance efforts, please don't hesitate to reach out to us.