Introduction

Welcome to Calowra. These terms and conditions outline the rules and regulations for the use of Calowra's website and services. By accessing this website, we assume you accept these terms and conditions in full.

Do not continue to use Calowra's website and services if you do not accept all of the terms and conditions stated on this page. These terms apply to all visitors, users, and others who access or use the service.

By using our services, you agree to comply with and be bound by these terms. Calowra reserves the right to modify these terms at any time, and it is your responsibility to review them regularly.

Accounts

When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the terms, which may result in immediate termination of your account.

You are responsible for safeguarding the password that you use to access the service and for any activities or actions under your password, whether your password is with our service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Use of Services

Calowra grants you a limited, non-exclusive, non-transferable, revocable license to use our services in accordance with these terms. You may use our services for your personal or business use only.

You agree not to use our services for any illegal or unauthorized purpose. You must not, in the use of the service, violate any laws in your jurisdiction, including but not limited to copyright or trademark laws.

Any unauthorized use of our services will result in the immediate termination of your account and may subject you to legal action. Calowra reserves the right to refuse service to anyone for any reason at any time.

Content

Our service allows you to create, post, and share email marketing content. You are responsible for the content that you create, post, and share, including its legality, reliability, and appropriateness.

By posting content to our service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such content on and through the service.

You retain any and all of your rights to any content you submit, post, or display on or through the service and you are responsible for protecting those rights. You agree that this license includes the right for us to make your content available to other users of the service.

Prohibited Activities

You agree not to use the service to send unsolicited commercial email ("spam") or any other email that violates applicable laws or regulations. This includes, but is not limited to, the CAN-SPAM Act and GDPR.

You must not upload, post, host, or transmit unsolicited emails, SMSs, or "spam" messages through the service. You are responsible for ensuring that your email marketing practices comply with all applicable laws and regulations.

Any violation of this section may result in immediate termination of your account, and Calowra reserves the right to seek damages and other legal remedies in the event of such violations.

Payment and Refunds

Some parts of the service are billed on a subscription basis. You will be billed in advance on a recurring and periodic basis ("billing cycle"). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a subscription.

You may cancel your subscription at any time by contacting our customer support team or through your account settings. Cancellations will take effect at the end of the current billing cycle.

We offer a 30-day money-back guarantee for new subscribers. If you are not satisfied with our service within the first 30 days, you can request a full refund by contacting our support team.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the terms.

Upon termination, your right to use the service will immediately cease. If you wish to terminate your account, you may simply discontinue using the service.

All provisions of the terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Limitation of Liability

In no event shall Calowra, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of or inability to use the service.

Calowra's liability to you for any direct damages shall be limited to the amounts paid by you to Calowra in the six (6) months preceding the event giving rise to the liability.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you. In such jurisdictions, Calowra's liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to defend, indemnify and hold harmless Calowra and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the service, or b) a breach of these terms.

This defense and indemnification obligation will survive these terms and your use of the service. You agree that Calowra shall have the right to participate in the defense of any such claim through counsel of its own choosing at your expense.

If you have any questions about this policy, please contact us at support@calowra.com.