Refund Terms

Refund Policy

Thank you for choosing Cylrin for your image recognition service needs. To ensure your satisfaction, we have outlined our refund policy below. Please review these guidelines carefully.

Criteria for Refund Eligibility

Refunds are provided based on specific criteria. Before submitting a refund request, please ensure that you meet these criteria. Our policy balances customer needs with our business sustainability, allowing us to deliver high-quality services while addressing legitimate refund requests.

Refund Conditions

Refund requests must be made within seven (7) days of purchase. Refunds are granted based on specific conditions. Services that have been used or partially used are generally non-refundable unless under exceptional circumstances. While we strive to accommodate refund requests, some may not be feasible due to the nature of our services.

Addressing Refund Delays

If you haven't received your refund within the expected timeframe, please contact us. Delays may occur due to processing times or other factors, but we will work promptly to resolve any issues. We understand the importance of timely refunds and will keep you informed throughout the process.

How to Request a Refund

To request a refund, contact us at support@cylrin.com with your account details and the reason for your request. Our team will review your request and provide further instructions. Approved refunds will be issued to your original payment method within seven (7) days. We prioritize prompt and accurate processing of refunds.

Non-Refundable Services

Certain services, such as personalized consultations or custom integrations, are non-refundable once provided. We strive to offer clear information about non-refundable services at the time of purchase to prevent misunderstandings. While we aim to be flexible, some services are not refundable due to the resources and efforts involved.

Understanding Our Refund Guidelines

Please familiarize yourself with our refund guidelines to ensure compliance. We provide clear instructions for refund requests to maintain fairness and transparency. Our goal is to facilitate a smooth refund process for eligible requests while upholding the integrity of our policies.

Policy Exceptions

Exceptions to our refund policy may be made for technical issues or other special circumstances. We are committed to excellent customer service and will work with you to find a satisfactory solution. Our support team is available to assist with any questions or concerns regarding our refund policy.

Policy Updates

We reserve the right to modify our refund policy at any time without prior notice. By continuing to use our services, you agree to the updated terms. We will make every effort to communicate changes clearly and provide ample notification of any updates. Transparency and fairness are core values at Cylrin, and we strive to ensure our refund policy reflects these principles.

Contact Information

We understand that you may have questions, require assistance, or simply want to provide feedback regarding our services. Our dedicated support team is always ready and eager to help you with any concerns or inquiries you may have. Please do not hesitate to reach out to us via email at support@cylrin.com, and we will respond to your message as quickly as possible.

Your satisfaction is our priority, and we are committed to offering you the highest level of customer service. Whether you are experiencing technical difficulties, have questions about our image recognition services, or need guidance on using our platform, our team is here to support you every step of the way. We believe in maintaining transparent and open communication with our users, and we welcome any feedback or suggestions you may have to help us improve our services.

Please feel free to contact us at any time. Our support team is available to ensure that your experience with Cylrin is smooth, efficient, and enjoyable. We look forward to assisting you and ensuring that your needs are met promptly and effectively. Don't hesitate to get in touch – we are just an email away and ready to help you in any way we can.