Privacy Policy

Information We Collect

At Chorvin, we prioritize the privacy and security of our users. We collect various types of information to provide and improve our services. The types of information we collect include personal data you provide to us directly, information collected automatically from your use of our services, and information obtained from third-party sources. Personal data includes your name, email address, phone number, and payment information, which you provide when you register for an account, make a purchase, or communicate with us. This data is essential for creating and managing your account, processing transactions, and responding to your inquiries.

Information collected automatically includes data about your interactions with our website and services. This data encompasses your IP address, browser type, operating system, device information, and browsing behavior. We use cookies and similar technologies to gather this information, which helps us understand how you use our services and allows us to enhance your user experience. Cookies are small data files stored on your device that enable us to recognize you and maintain your preferences and settings.

We may also collect information from third-party sources, such as social media platforms, advertising networks, and data brokers. This information helps us supplement our records, improve our marketing efforts, and better understand our users. For example, if you connect your social media account to Chorvin, we may access certain information from that account, such as your profile information and interactions with our content. We ensure that any third-party data we use complies with applicable privacy laws and regulations.

We combine the information we collect from different sources to provide a seamless and personalized experience for our users. By understanding your preferences and behavior, we can tailor our services to better meet your needs and interests. Our commitment to protecting your privacy means that we only collect the information necessary for these purposes and implement appropriate measures to safeguard your data.

How We Use Your Information

The information we collect at Chorvin is used for various purposes, all aimed at providing and improving our services. Primarily, we use your information to operate, maintain, and enhance our platform. This includes processing transactions, managing your account, providing customer support, and communicating with you about your account and our services. We strive to make your experience as seamless and efficient as possible, using your data to ensure our services meet your needs.

We also use your information to personalize your experience on our platform. By analyzing your interactions and preferences, we can deliver content, recommendations, and marketing messages that are relevant to you. This personalization extends to our marketing efforts, where we tailor our advertisements and promotional materials based on your interests and behavior. Our goal is to ensure that you receive information that is useful and engaging, enhancing your overall experience with Chorvin.

In addition to personalization, we use your information to improve our services and develop new features. By understanding how you use our platform, we can identify areas for improvement and innovation. This involves analyzing data trends, user feedback, and other metrics to enhance the functionality and performance of our services. Your information helps us stay ahead of industry trends and deliver a cutting-edge marketing automation platform.

We may also use your information for legal and compliance purposes. This includes verifying your identity, preventing fraud, and ensuring compliance with applicable laws and regulations. We implement robust security measures to protect your data and maintain the integrity of our platform. Your trust is paramount to us, and we are committed to safeguarding your information and using it responsibly.

How We Share Your Information

At Chorvin, we understand the importance of your privacy and are committed to protecting your information. We only share your information in specific circumstances and with trusted partners. One of the primary reasons we share your data is to provide and improve our services. We may share your information with third-party service providers who assist us in operating our platform, processing transactions, and delivering customer support. These service providers are contractually obligated to protect your information and use it solely for the purposes we specify.

We may also share your information with our business partners, such as advertisers and analytics providers. These partners help us understand how our services are used and enable us to deliver more relevant content and advertisements. For example, we may use analytics tools to track user behavior on our platform and identify areas for improvement. Our advertising partners may use your information to display personalized ads based on your interests and interactions with our services. We ensure that these partners adhere to strict privacy and security standards.

In certain situations, we may be required to disclose your information to comply with legal obligations or protect our rights and interests. This includes responding to lawful requests from public authorities, such as law enforcement or regulatory agencies. We may also disclose your information if we believe it is necessary to prevent physical harm or financial loss, investigate suspected illegal activity, or enforce our terms of service. We are committed to transparency and will notify you of such disclosures whenever possible, unless prohibited by law.

Lastly, we may share your information in connection with a business transaction, such as a merger, acquisition, or sale of assets. In such events, your information may be transferred to the new owner or entity as part of the transaction. We will notify you of any changes in ownership or use of your personal information, as well as any choices you may have regarding your information. Our priority is to ensure that your data remains protected and is handled in accordance with this privacy policy.

Your Privacy Rights

At Chorvin, we respect your privacy rights and are committed to providing you with control over your personal information. Depending on your location and applicable laws, you may have certain rights regarding your data. These rights may include the right to access, correct, or delete your personal information, the right to restrict or object to our processing of your data, and the right to data portability. We aim to make it easy for you to exercise these rights and manage your information effectively.

To exercise your privacy rights, you can contact us at support@chorvin.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws. Please note that we may need to verify your identity before fulfilling your request to ensure the security of your data. In some cases, we may not be able to comply with your request if it conflicts with our legal obligations or if we are unable to verify your identity.

If you have provided consent for us to process your personal information, you have the right to withdraw that consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted based on your consent prior to its withdrawal. To withdraw your consent, you can update your account settings or contact us directly. We will honor your request and update our records accordingly.

We are committed to ensuring that your privacy rights are respected and upheld. If you have any concerns about our privacy practices or how we handle your personal information, please do not hesitate to reach out to us. We take all complaints seriously and will work diligently to address your concerns and resolve any issues in a timely and transparent manner.

Data Security

Ensuring the security of your personal information is a top priority for Chorvin. We implement a variety of technical, administrative, and physical safeguards to protect your data from unauthorized access, use, disclosure, or destruction. Our security measures are designed to provide a level of protection appropriate to the sensitivity of the information we collect and process. These measures include encryption, access controls, and regular security assessments.

We use industry-standard encryption technologies to protect your data during transmission and storage. This ensures that your personal information is secure and cannot be easily accessed by unauthorized parties. Our access controls are designed to restrict access to your data to authorized personnel only, based on their roles and responsibilities. We also conduct regular security assessments to identify and address potential vulnerabilities in our systems and processes.

Despite our best efforts, no security measures are entirely foolproof, and we cannot guarantee the absolute security of your data. It is important for you to take steps to protect your personal information as well. This includes using strong passwords, keeping your account information confidential, and being vigilant against phishing attacks and other forms of online fraud. If you suspect any unauthorized activity on your account, please notify us immediately.

We are committed to maintaining the security and integrity of your personal information. In the event of a data breach, we will promptly investigate the incident and take appropriate steps to mitigate any potential harm. We will also notify you and any relevant authorities as required by applicable laws and regulations. Our goal is to be transparent about our security practices and to continuously improve our measures to protect your data.

Data Retention

At Chorvin, we retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, as described in this privacy policy. The length of time we retain your data depends on the nature of the information and the specific purposes for which it is processed. In some cases, we may be required to retain certain information for longer periods to comply with legal, regulatory, or contractual obligations.

We regularly review our data retention practices to ensure that we are not holding onto your information longer than necessary. When your personal information is no longer needed for its original purpose or required by law, we will securely delete or anonymize it. Anonymization involves altering the data so that it can no longer be linked to you personally, thereby protecting your privacy while allowing us to retain useful insights for analytical and research purposes.

If you wish to request the deletion of your personal information, you can contact us at support@chorvin.com. We will evaluate your request and take appropriate action in accordance with applicable laws. Please note that in some cases, we may be unable to delete your information if it is necessary to fulfill our legal obligations or if it is required for legitimate business purposes. We will inform you of any such limitations and explain our rationale.

Our commitment to data retention is guided by our principles of minimizing data usage and maximizing your privacy. We strive to implement best practices in data management to ensure that your personal information is handled responsibly and with respect. If you have any questions about our data retention policies or practices, please do not hesitate to reach out to us for further information.

Children's Privacy

At Chorvin, we recognize the importance of protecting the privacy of children. Our services are not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take immediate steps to delete such information from our records. Parents and guardians who believe that their child may have provided us with personal information are encouraged to contact us promptly at support@chorvin.com.

We are committed to complying with all applicable laws and regulations regarding the collection and use of children's personal information, including the Children's Online Privacy Protection Act (COPPA) in the United States. Our efforts to protect children's privacy include implementing age verification measures and providing clear instructions to users that our services are not for use by children. We also encourage parents and guardians to monitor their children's online activities and educate them about safe and responsible internet use.

In the event that we need to collect personal information from children for specific educational or research purposes, we will obtain verifiable parental consent prior to such collection. We will also provide parents with the ability to review and delete their child's personal information and to refuse further collection or use of their child's information. These measures are designed to ensure that parents have control over their child's online privacy and can make informed decisions about their child's participation in our services.

We are dedicated to creating a safe and secure online environment for all users, including children. Our privacy practices are designed to protect the interests of children and to promote responsible data management. If you have any questions or concerns about our children's privacy practices, please contact us at support@chorvin.com. We value your feedback and are committed to addressing any issues promptly and effectively.

International Data Transfers

Chorvin operates on a global scale, and as such, your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from those of your country. We take appropriate steps to ensure that your information is treated securely and in accordance with this privacy policy, regardless of where it is processed. Our measures include implementing standard contractual clauses approved by relevant regulatory authorities and conducting regular assessments of our data transfer practices.

When transferring your personal information internationally, we comply with all applicable legal requirements to ensure adequate protection for your data. This includes obtaining your consent where necessary, providing transparent information about our data transfer practices, and allowing you to exercise your privacy rights. We are committed to maintaining the highest standards of data protection and to ensuring that your personal information is safeguarded at all times.

If you are located in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR) regarding the transfer of your personal information to countries outside the EEA. This includes implementing appropriate safeguards to protect your data and ensuring that any third parties with whom we share your information also adhere to these safeguards. We are dedicated to protecting your privacy and to ensuring that our data transfer practices meet the highest legal and ethical standards.

We understand that international data transfers can raise concerns about the privacy and security of your personal information. We are committed to providing you with clear and transparent information about our data transfer practices and to addressing any concerns you may have. If you have any questions about our international data transfers or the measures we take to protect your information, please contact us at support@chorvin.com. We are here to provide you with the information and support you need.

Third-Party Services

Chorvin may integrate with or provide links to third-party services, websites, and applications that are not operated by us. These third-party services have their own privacy policies and practices, which may differ from ours. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before using their services or providing them with your personal information. Your interactions with these third-party services are governed by their respective terms and conditions and privacy policies.

We carefully select our third-party partners and require them to comply with applicable privacy and data protection laws. However, we cannot control or be responsible for their privacy practices. When you access third-party services through our platform, you may be providing information directly to these third parties. We recommend that you read their privacy policies to understand how your information will be used and protected. We are committed to maintaining the highest standards of data protection and to ensuring that our partners do the same.

In some cases, third-party services may have access to your personal information as part of their integration with our platform. For example, payment processors, analytics providers, and advertising partners may process your information to facilitate transactions, analyze usage patterns, and deliver targeted advertisements. We only share your information with third parties to the extent necessary to provide and improve our services. We have agreements in place with these third parties to ensure that they handle your information securely and in accordance with our privacy policy.

If you have any concerns about the use of third-party services or the sharing of your personal information with third parties, please contact us at support@chorvin.com. We are here to answer your questions and to provide you with the information you need to make informed decisions about your privacy. We value your trust and are committed to protecting your personal information in all aspects of our operations, including our relationships with third-party service providers.