Terms & Conditions

Acceptance of Terms

Welcome to Chorvin! By accessing and using our marketing automation services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our services. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of our services after any changes to the terms will constitute your acceptance of such changes. It is your responsibility to review these terms periodically to stay informed about any updates or modifications.

These Terms and Conditions govern your use of our website, applications, and any other services we provide. By accessing or using our services, you represent that you have the legal capacity to enter into these terms and agree to comply with all applicable laws and regulations. If you are using our services on behalf of a company or organization, you represent that you have the authority to bind that entity to these terms. In such cases, "you" and "your" will refer to both you as an individual and the entity you represent.

We may offer additional services or features that are subject to additional terms and conditions. These additional terms will be made available to you at the time you sign up for or access such services. By using these additional services, you agree to be bound by the applicable additional terms, which are hereby incorporated into these Terms and Conditions by reference. In the event of any conflict between these terms and the additional terms, the additional terms will prevail.

If you have any questions or concerns about these Terms and Conditions, please contact us at support@chorvin.com. We are committed to providing you with a clear understanding of our terms and ensuring that you have a positive experience with our services. Your feedback is important to us, and we appreciate your efforts to stay informed about our terms and policies.

Use of Services

By using Chorvin's services, you agree to use them in accordance with these Terms and Conditions and all applicable laws and regulations. You agree not to use our services for any unlawful or prohibited purposes, including but not limited to: engaging in any form of harassment, defamation, or abuse; transmitting or distributing harmful software or content; or violating the intellectual property rights of others. You are responsible for all activities that occur under your account and for maintaining the security and confidentiality of your account information.

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our services for your internal business purposes. You may not sublicense, resell, or otherwise distribute our services to third parties without our prior written consent. Any unauthorized use of our services is strictly prohibited and may result in the termination of your account and legal action. We reserve the right to suspend or terminate your access to our services at any time, without notice, if we determine that you have violated these terms or engaged in any unauthorized activities.

Our services may include features that allow you to upload, submit, or share content. By using these features, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, distribute, and display your content as necessary to provide our services. You represent and warrant that you have the necessary rights and permissions to grant this license and that your content does not infringe the rights of any third party. We reserve the right to remove or disable access to any content that we determine, in our sole discretion, violates these terms or is otherwise objectionable.

We strive to ensure the continuous and reliable operation of our services, but we do not guarantee that our services will be available at all times or free from interruptions, errors, or security breaches. We will not be liable for any damages resulting from the unavailability or malfunction of our services. You are responsible for implementing appropriate measures to safeguard your data and systems from potential risks associated with the use of our services. We encourage you to regularly back up your data and to use industry-standard security practices.

Account Registration and Security

To access and use certain features of our services, you may be required to create an account and provide us with accurate and complete registration information. You agree to update your information promptly if it changes to ensure that it remains accurate and complete. You are responsible for maintaining the confidentiality of your account credentials, including your username and password, and for restricting access to your account. You agree to notify us immediately if you suspect any unauthorized use of your account or any other breach of security.

We reserve the right to refuse registration or to cancel your account at any time and for any reason, including if we believe that you have violated these Terms and Conditions or engaged in any fraudulent or unauthorized activities. You agree not to create an account using a false identity or information, or on behalf of someone other than yourself. Multiple accounts created by a single individual or entity without our prior written consent are prohibited and may result in the termination of all related accounts.

We may use your account information to communicate with you about your account and our services. These communications may include service announcements, administrative messages, and promotional materials. You can manage your communication preferences through your account settings or by following the instructions provided in the communications. We are committed to protecting your privacy and handling your personal information in accordance with our Privacy Policy.

Your account is personal to you, and you may not transfer or share it with others without our prior written consent. You are responsible for all activities that occur under your account, whether or not authorized by you. We encourage you to use a strong password and to change it regularly to enhance the security of your account. If you believe that your account has been compromised, please contact us immediately at support@chorvin.com. We will work with you to secure your account and to prevent any unauthorized access or use.

User Conduct

As a user of Chorvin’s services, you agree to use our platform in a manner that is lawful and respectful to others. You must not engage in any behavior that could harm, disrupt, or negatively impact our services or other users. Prohibited conduct includes, but is not limited to: distributing malware, hacking into our systems, attempting to gain unauthorized access to other users’ accounts, or engaging in any form of harassment or abusive behavior. Violation of these guidelines may result in the suspension or termination of your account and legal action where applicable.

We expect users to refrain from posting or transmitting content that is illegal, offensive, defamatory, obscene, or otherwise objectionable. This includes content that infringes on intellectual property rights, violates privacy rights, or promotes hate speech, violence, or discrimination. We reserve the right to remove any content that we determine, in our sole discretion, violates these terms or is otherwise inappropriate. Users are encouraged to report any violations of our terms to support@chorvin.com so that we can take appropriate action.

Chorvin provides tools and features to help you manage and automate your marketing efforts. It is your responsibility to use these tools ethically and in compliance with all applicable laws, including anti-spam regulations. Sending unsolicited emails or messages, creating false or misleading information, or engaging in fraudulent activities is strictly prohibited. We may monitor your use of our services to ensure compliance with these terms and take necessary actions to address any violations.

Your cooperation in maintaining a positive and respectful environment on our platform is crucial. We value the integrity and security of our community and strive to create a safe space for all users. If you have any questions or concerns about user conduct or need assistance in understanding these guidelines, please contact us. Our support team is dedicated to helping you use our services responsibly and effectively.

Intellectual Property

All content, features, and functionality provided by Chorvin, including but not limited to text, graphics, logos, icons, images, and software, are the exclusive property of Chorvin or its licensors and are protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use our services for your internal business purposes. This license does not grant you any ownership rights in the content or intellectual property of Chorvin.

You may not modify, reproduce, distribute, create derivative works of, publicly display, or exploit any part of our services without our prior written consent. Any unauthorized use of our intellectual property is strictly prohibited and may result in legal action. We respect the intellectual property rights of others and expect our users to do the same. If you believe that your intellectual property rights have been infringed upon by another user, please contact us at support@chorvin.com with detailed information about the alleged infringement.

By submitting content to our platform, you grant Chorvin a worldwide, non-exclusive, royalty-free license to use, reproduce, distribute, and display your content in connection with providing our services. You represent and warrant that you have the necessary rights and permissions to grant this license and that your content does not infringe on the intellectual property rights of any third party. We reserve the right to remove or disable access to any content that we determine, in our sole discretion, violates these terms or is otherwise objectionable.

We may provide links to third-party websites or services that contain intellectual property owned by others. These links are provided for your convenience and do not constitute an endorsement by Chorvin. We are not responsible for the content or practices of these third-party websites or services. We encourage you to review the terms and conditions and privacy policies of any third-party websites or services you visit to ensure you understand your rights and obligations regarding their intellectual property.

Payment and Fees

To access certain features and services offered by Chorvin, you may be required to pay subscription fees or other charges. All fees are specified on our website or in the service agreement provided to you. By subscribing to our services, you agree to pay all applicable fees in accordance with the terms specified. We reserve the right to change our fees at any time, with prior notice to you. Your continued use of our services after any fee changes will constitute your acceptance of the new fees.

Payment for our services must be made through the methods specified on our website or service agreement. You are responsible for providing accurate and complete payment information and for updating your payment details as necessary. If your payment method fails or your account is past due, we may suspend or terminate your access to our services until payment is received. We reserve the right to charge interest on overdue amounts and to recover any costs incurred in collecting unpaid fees.

In the event of a dispute regarding fees, you must notify us in writing within thirty (30) days of the disputed charge. We will investigate the dispute and work with you to resolve it in a fair and timely manner. If we determine that the disputed charge was made in error, we will issue a refund or credit to your account as appropriate. Our goal is to ensure that all billing matters are handled transparently and to your satisfaction.

We may offer promotional discounts or trial periods for our services. These promotions are subject to specific terms and conditions, which will be provided to you at the time of the offer. We reserve the right to modify or discontinue promotional offers at any time without notice. Your use of our services during a promotional period is subject to these Terms and Conditions, and any misuse or abuse of the promotion may result in the termination of the offer and your access to our services.

Termination and Suspension

We reserve the right to suspend or terminate your account and access to our services at any time, with or without cause, and with or without notice. Causes for termination may include, but are not limited to, your violation of these Terms and Conditions, non-payment of fees, or engagement in activities that we determine, in our sole discretion, to be harmful to our interests or the interests of other users. Upon termination, your right to use our services will immediately cease, and any data associated with your account may be deleted or inaccessible.

If your account is terminated for any reason, you are not entitled to any refunds or credits for unused services, unless otherwise specified in our refund policy or agreed upon in writing. Termination does not relieve you of any obligations to pay outstanding fees or charges. We may retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. These Terms and Conditions will continue to apply to the extent necessary to resolve any remaining issues.

In the event of suspension or termination, we will make reasonable efforts to notify you via email or through other contact information you have provided. If you believe your account has been terminated or suspended in error, you may contact us at support@chorvin.com to request a review of the decision. We are committed to handling such requests fairly and promptly. However, our decision to terminate or suspend an account is final and binding.

We encourage you to maintain regular backups of your data to prevent any loss in the event of account termination or suspension. We are not liable for any loss of data or any other damages resulting from the termination or suspension of your account. Your use of our services constitutes your agreement to these terms and your acknowledgment of the risks associated with account termination or suspension.

Limitation of Liability

To the maximum extent permitted by law, Chorvin and its affiliates, officers, directors, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, revenue, data, or use, arising out of or in connection with your use of our services or these Terms and Conditions. This limitation applies regardless of the theory of liability, whether based on contract, tort, negligence, strict liability, or otherwise, and even if we have been advised of the possibility of such damages.

Our total liability to you for any claims arising out of or relating to your use of our services or these Terms and Conditions, regardless of the form of action, will not exceed the amount you have paid to Chorvin for the use of our services in the twelve (12) months immediately preceding the event giving rise to the claim. This limitation of liability reflects an agreed allocation of risk between you and Chorvin and is a fundamental element of the basis of our agreement. Without this limitation, we would not be able to provide our services to you at the same cost.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations and exclusions may not apply to you. In such cases, Chorvin’s liability will be limited to the fullest extent permitted by applicable law. You agree that any claim or cause of action arising out of or related to your use of our services or these Terms and Conditions must be filed within one (1) year after such claim or cause of action arose or be forever barred.

Your use of our services is at your own risk. We provide our services on an "as is" and "as available" basis without any warranties or representations, express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or secure, or that any defects will be corrected. You acknowledge and agree that no advice or information obtained from us, whether oral or written, will create any warranty not expressly stated in these terms.

Indemnification

You agree to indemnify, defend, and hold harmless Chorvin and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that arise from or relate to your use of our services, your violation of these Terms and Conditions, or your infringement of any intellectual property or other rights of any person or entity. This obligation will survive the termination or expiration of these terms and your use of our services.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate fully with us in asserting any available defenses. You may not settle any claim without our prior written consent, which we will not unreasonably withhold. Your indemnification obligation includes claims arising out of or related to your use of third-party services or products obtained through our platform.

If you are using our services on behalf of a company or organization, you represent and warrant that you have the authority to bind that entity to these Terms and Conditions and that the entity will indemnify Chorvin as set forth in this section. You agree to notify us promptly of any claims, actions, or proceedings that may result in an indemnification obligation. Your failure to provide timely notice will not relieve you of your indemnification obligations, except to the extent that we are prejudiced by such failure.

We appreciate your cooperation in helping us maintain the integrity and security of our services. If you have any questions or concerns about your indemnification obligations, please contact us at support@chorvin.com. We are committed to working with you to address any issues and to ensure that our services continue to operate smoothly and securely for all users.