Protecting your privacy is paramount at Helodrax. This Privacy Policy outlines our commitment to ensuring the confidentiality and security of your personal information when you utilize our chatbot services.
At Helodrax, we gather various types of data to enhance your experience with our chatbot services. This includes personal information such as your name, email address, phone number, and company details. Additionally, we may collect non-personal information such as browser type, operating system, and IP address for analytical purposes. Rest assured, all information collected is treated with the utmost confidentiality and used solely for improving our services.
Your privacy is of utmost importance to us, and we take stringent measures to ensure the security and confidentiality of your data. Any information collected is utilized to improve our chatbot services, tailor interactions based on your preferences, and provide personalized customer support. We are committed to safeguarding your data and ensure that it is accessed only by authorized personnel for legitimate business purposes.
We understand the importance of data security and employ robust measures to protect your information from unauthorized access, disclosure, alteration, and destruction. Our security protocols include encryption, firewalls, and access controls to safeguard your data against potential threats. Rest assured, your personal information is stored securely and handled with the utmost care to ensure its integrity and confidentiality.
Your privacy matters to us, and we adhere to strict data retention policies to ensure that your information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We regularly review and securely delete or anonymize your data when it is no longer needed, in compliance with applicable laws and regulations.
We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may engage trusted third-party service providers to assist us in operating our website or servicing you. These service providers are bound by strict confidentiality agreements and are only authorized to access your information to perform specific tasks on our behalf.
To enhance your browsing experience and improve our chatbot services, we use cookies. These small files stored on your computer's hard drive track, save, and store information about your interactions with our website. You have the option to configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, please note that disabling cookies may impact certain features of our services.
Our website and chatbot services may contain links to third-party websites or services. While we strive to provide quality links to reputable websites, we have no control over the content, privacy policies, or practices of these third-party sites. Therefore, we cannot be held responsible for the protection and privacy of any information you provide while visiting such sites.
Helodrax's chatbot services are intended for individuals aged 18 and above. We do not knowingly collect personal information from individuals under the age of 18. If you believe that your child has provided us with personal information, please contact us immediately, and we will take appropriate steps to remove such information from our records.
We reserve the right to update or change our Privacy Policy at any time to reflect changes in our business practices or legal requirements. Any revisions will be effective immediately upon posting on our website, and we encourage you to review this Privacy Policy periodically for updates. Your continued use of our chatbot services following the posting of any changes indicates your acceptance of those changes.
At Helodrax, we're here to help you every step of the way. If you have any questions, concerns, or feedback about our Privacy Policy or the handling of your personal information, please do not hesitate to reach out to us. We value your privacy and are committed to addressing any inquiries promptly and transparently.
Whether you need clarification on a specific aspect of our Privacy Policy or assistance with your personal data, our dedicated support team is here to assist you. We understand that privacy matters, and we want to ensure that you feel confident and informed about how we handle your information.
You can contact us via email at support@helodrax.com. Our support team is available to respond to your inquiries and provide guidance as needed. Your privacy is important to us, and we are committed to maintaining the highest standards of data protection and customer service.
Please feel free to reach out to us with any questions or concerns you may have. We're here to listen, assist, and ensure that your experience with Helodrax is positive and secure.