Terms & Conditions

Welcome to Helodrax!

Welcome to Helodrax! We're thrilled to have you join our community of chatbot enthusiasts. Before you embark on your journey with us, please take a moment to familiarize yourself with our terms and conditions. These guidelines are designed to ensure a safe, secure, and enjoyable experience for all our users. If you have any questions or need assistance, don't hesitate to reach out to our support team. We're here to help you make the most of your Helodrax experience. Thank you for choosing Helodrax – let's chat!

Terms & Conditions

This page outlines the terms and conditions governing the use of Helodrax's services. By accessing or using our services, you agree to be bound by these terms. It's important to review these terms carefully to understand your rights and obligations when using Helodrax's chatbot solutions.

Our services are designed to empower businesses to enhance customer interactions and streamline operations. From chatbot creation and deployment to analytics and support, Helodrax offers a comprehensive suite of tools tailored to meet the unique needs of each client. Whether you're looking to improve customer service, increase sales, or boost engagement, our chatbot solutions are here to help.

We've outlined key information about payment, cancellation, use of service, intellectual property rights, and more in these terms and conditions. It's essential to familiarize yourself with these details to ensure a smooth and productive experience with Helodrax. If you have any questions or concerns about these terms, don't hesitate to reach out to our support team for assistance.

Acceptance of Terms

By accessing or using Helodrax's services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.

Description of Service

Helodrax provides cutting-edge chatbot solutions to businesses, empowering them to enhance customer interactions and streamline operations. Our services include chatbot creation, deployment, and analytics, tailored to meet the unique needs of each client.

Use of Service

You agree to use Helodrax's services only for lawful purposes and in compliance with all applicable laws and regulations. We take pride in providing a safe and secure platform for businesses to engage with their customers. Any misuse or abuse of our services will not be tolerated.

Support Availability

Our support team is available 24/7 to assist you with any inquiries or issues you may have. We understand that your time is valuable, so we strive to respond to all inquiries promptly and provide timely resolutions to any problems you encounter.

Limitation of Liability

Helodrax shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services. While we strive to provide reliable and efficient solutions, we cannot guarantee uninterrupted or error-free operation. By using our services, you acknowledge and accept this limitation of liability.

Intellectual Property

All intellectual property rights related to Helodrax's services, including software, logos, and trademarks, are owned by Helodrax. You may not use, copy, or distribute any part of our services without prior written permission. We are committed to protecting our intellectual property and ensuring fair use by all parties.

Cancellation and Refunds

You may cancel your subscription at any time by contacting our support team. Refunds are not provided for partial periods or unused portions of your subscription. We strive to make our cancellation process simple and hassle-free, ensuring a positive experience for all our clients.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws applicable worldwide. Any disputes arising out of or in connection with these terms shall be resolved exclusively through arbitration in accordance with the rules of the International Chamber of Commerce.

Payment and Billing

Payment for Helodrax's services is required on a monthly basis, in advance. Prices are subject to change without notice. We offer flexible payment options to accommodate businesses of all sizes. Failure to pay may result in the suspension or termination of your account.

Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Our failure to enforce any part of these terms does not waive our right to enforce such provision in the future.

Contact Us for Assistance

At Helodrax, we're dedicated to providing exceptional customer service and support. If you have any questions, concerns, or feedback about our services or these Terms and Conditions, we're here to help! Our committed support team is focused on ensuring that your experience with Helodrax is positive and hassle-free.

Contact Information

You can reach out to us via email at support@helodrax.com. Whether you're facing technical issues or simply want to learn more about our services, one of our knowledgeable support agents will get back to you promptly.

We're passionate about helping businesses succeed with our chatbot solutions, and your satisfaction is our top priority. Don't hesitate to reach out to us for any reason – we're here to support you every step of the way!