Data Confidentiality

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  • Data Confidentiality

Introduction

Welcome to Vanthous CRM. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our Service.

By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Service. We may update this Privacy Policy from time to time, and we will notify you of any significant changes.

Your continued use of the Service after any changes to this Privacy Policy will constitute your acceptance of such changes. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Information We Collect

We collect information that you provide to us directly, such as when you create an account, update your profile, use the Service, or communicate with us. This information may include your name, email address, phone number, and payment information.

We also collect information automatically when you use the Service. This may include your IP address, browser type, operating system, device information, and usage data such as pages viewed, links clicked, and other interactions with the Service.

Additionally, we may collect information from third-party sources, such as social media platforms, advertising partners, and analytics providers. This information helps us to enhance and personalize your experience with our Service.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our Service. This includes using your information to process transactions, provide customer support, and communicate with you about your account and the Service.

We also use your information to personalize your experience with the Service. This may include providing tailored content and recommendations, as well as marketing communications that we believe may be of interest to you.

Furthermore, we use the information we collect to monitor and analyze usage and trends, to improve the functionality and user experience of our Service, and to detect, prevent, and address technical issues and security threats.

Information Sharing and Disclosure

We do not share or disclose your personal information to third parties except as described in this Privacy Policy. We may share your information with service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer support.

We may also share your information in response to a legal request, such as a subpoena, court order, or government demand, or to comply with applicable laws and regulations. We will take reasonable steps to notify you before disclosing your information unless we are prohibited from doing so by law or court order.

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you of such a change in ownership or transfer of assets by posting a notice on our website or by other means.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, and destruction. These measures include physical, technical, and administrative safeguards to ensure the security and confidentiality of your information.

Despite our efforts to protect your information, no security measures are perfect or impenetrable. We cannot guarantee the security of your information, and we are not responsible for unauthorized access to your account or information as a result of your own actions or omissions.

You are responsible for maintaining the confidentiality of your account information and for restricting access to your computer or device. Please notify us immediately if you suspect any unauthorized use of your account or any other breach of security.

Data Retention

We retain your information for as long as your account is active or as needed to provide you with the Service. We may also retain your information to comply with legal obligations, resolve disputes, and enforce our agreements.

When your information is no longer needed for these purposes, we will delete or anonymize it. If deletion is not possible (for example, because your information has been stored in backup archives), we will securely store your information and isolate it from any further processing until deletion is possible.

You may request the deletion of your account and personal information at any time by contacting us at support@vanthous.com. We will process your request in accordance with applicable laws and regulations.

Your Rights

You have certain rights regarding your personal information, subject to local data protection laws. These rights may include the right to access, correct, update, or delete your information, as well as the right to object to or restrict certain processing of your information.

You may exercise these rights by contacting us at support@vanthous.com. We will respond to your request in accordance with applicable laws and regulations. Please note that we may need to verify your identity before processing your request.

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). These rights include the right to data portability, the right to withdraw consent, and the right to lodge a complaint with a supervisory authority.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. Cookies are small data files that are stored on your device when you visit a website. They help us improve our Service and provide a better user experience.

We use cookies to remember your preferences and settings, to authenticate your account, and to analyze website traffic and usage. You can control the use of cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.

We may also use third-party analytics services, such as Google Analytics, to collect and analyze information about your use of the Service. These services may use cookies and other tracking technologies to provide their services. The information generated by these cookies about your use of the Service is transmitted to and stored by these service providers on their servers.

International Data Transfers

Vanthous CRM is based in the United States, and your information may be transferred to, stored, and processed in the United States or other countries that may not have the same data protection laws as your country of residence.

By using the Service, you consent to the transfer of your information to the United States and other countries as described in this Privacy Policy. We take appropriate measures to ensure that your information is treated securely and in accordance with this Privacy Policy.

If you are located in the European Economic Area (EEA), we will take steps to ensure that your personal information receives an adequate level of protection when it is transferred outside the EEA, such as by entering into Standard Contractual Clauses (SCCs) or other data transfer agreements approved by the European Commission.

Children's Privacy

Our Service is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at support@vanthous.com. We will work with you to address and resolve the issue promptly.

We encourage parents and guardians to monitor their children's online activities and to help enforce this Privacy Policy by instructing their children never to provide personal information without parental consent.